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About All Nippon Airways

There is a Japan not found on a map. One where the traditions of Japanese hospitality soar to the highest levels of comfort. Where 5-Star service meets world-class taste and a modern adventure unfolds before you even arrive. Experience an air of extraordinary. Only on Japan's largest 5-Star airline. This is Japan Elevated. Our Mission: "Security and Trust" is ANA Group's unwavering promise to our customers. It defines the core of our entire operation and is our solemn responsibility."The wings within ourselves" are our desire to continually rise to new challenges, contribute to the strong rebirth of our organization and always be there for our customers. As a key player in the global airline industry, the ANA Group pledges to transcend generations in support of developing our global community and fulfilling the hopes and dreams of current and future generations. The Awards we get: Following the “Inspiration of Japan” high quality of service, ANA has earned the prestigious SKYTRAX 5-Star rating for 11 consecutive years since 2013—the only Japanese airline with this honor. Over the past decade, we’ve also been celebrated as 'Airline of the Year' by Air Transport World in 2007, 2013, and 2018, becoming one of the few airlines winning this prestigious award for multiple times. In 2024, ANA proudly received the prestigious APEX World Class rating. ANA Social Media Terms and Conditions: https://ana.ms/330jJqW If you have any questions, complaint or immediate concerns, please contact us at https://www.ana.co.jp/en/us/help/ Replies via DMs are in English only.

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