Ansaback - part of the Yonder Digital Group
Telecommunications • 
Ipswich, England, United Kingdom • 21-50 Employees
Company overview
| Headquarters | Melford Court, The Havens, Ransomes Europark, Ipswich, Suffolk IP3 9SJ, GB |
| Phone number | +448000887878 |
| Website | |
| NAICS | 517 |
| Keywords | Telesales, Telemarketing, Social Media Monitoring, Disaster Recovery, Call Centers, Call Handling, Charity Fundraising, Contact Centres, Call Answering, Customer Service Lines, 24/7/365, Ansaback, Order Lines, Out Of Hours Call Handling |
| Founded | 1997 |
| Employees | 21-50 |
| Socials |
Key Contact at Ansaback - part of the Yonder Digital Group
Toni Vincent
Head Of Sales
Ansaback - part of the Yonder Digital Group Email Formats
Ansaback - part of the Yonder Digital Group uses 5 email formats. The most common is {first name}.{last name}@company.com (e.g., john.doe@company.com), used 45.6% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name}@company.com | john.doe@company.com | 45.6% |
{first name initial}{last name}@company.com | {first name initial}doe@company.com | 22.3% |
{first name}@company.com | john@company.com | 15.1% |
{first name}{last name}@company.com | johndoe@company.com | 9.8% |
{first name}_{last name}@company.com | john_doe@company.com | 7.2% |
About Ansaback - part of the Yonder Digital Group
Ansaback is a UK based 24/7/365 multi-channel contact centre providing expertly managed customer interactions on behalf of our clients. With a team of more than 170 agents and a pool of 350 retained agents, combined with in-house, award-winning software and telephony, we pride ourselves on consistently delivering excellence to our clients. Ansaback has expertise across a wide range of business sectors including Charity, DRTV, Insurance, Telecoms, Retail, eCommerce, Property, Utilities and professional services. Ansaback offers a complete range of professional, cost effective, flexible and scalable call handling solutions and services which includes: • 24/7/365 Inbound/outbound sales including general messaging, virtual reception and customer services • Overflow and out of hours service • Call back services - Queue buster services, IVR call back solutions • Outbound Services – e.g. customer call backs, satisfaction surveys, data cleansing • Outbound data campaigns with full reporting and live statistics • Disaster recovery • 24/7/365 Fault solutions • Telecoms Solutions • White mail fulfilment and response services • Call compliance/quality monitoring • Social media monitoring and maintenance • E-mail handling – Managing customer service / order e-mail enquiries (detailed below) • Complaint handling • Web chat
Ansaback - part of the Yonder Digital Group revenue & valuation
| Annual revenue | $5,190,240 |
| Revenue per employee | $121,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Telecommunications industry and current estimated revenues | $16,700,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Ansaback - part of the Yonder Digital Group has 29 employees across 5 departments.
Departments
Number of employees
Funding Data
Ansaback - part of the Yonder Digital Group has never raised funding before.
Ansaback - part of the Yonder Digital Group Tech Stack
Discover the technologies and tools that power Ansaback - part of the Yonder Digital Group's digital infrastructure, from frameworks to analytics platforms.
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