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About Australian Survey Research

Welcome to Australian Survey Research Group (ASR) a talented team of market research consultants and technical specialists based in Melbourne and Sydney, Australia. We are an innovative company combining expertise in: • Market and social research for both internal and external stakeholders • Sales, IT application development, and support of our SurveyManager SaaS platform • Management and human resource consulting. We specialise in projects requiring a combination of qualitative and quantitative techniques, and we host all surveys on our secure and scalable SurveyManager enterprise survey and data collection product. Over 2.5 million Australians answer a SurveyManager web survey every year and for more information visit us at www.surveymanager.com.au. We conduct market, social, government and custom research for clients using a range of methodologies and are always prepared to adapt these to meet specific client requirements. We undertake: • Customer satisfaction and customer experience surveys including NPS and feedback surveys • A range of employee surveys • Performance appraisals, 360 surveys & skills audits • Training evaluation • Program auditing • Performance management • Strategic commercial research • Specialist market research, and • Social and policy assessment The company’s consultants have specific experience working on a range of survey-research projects involving both qualitative and quantitative methods. We use a range of tools to collect feedback: focus groups (both internal and external), short and long face-to-face interviewing, telephone interviewing (CATI), paper and sophisticated web surveying as required. In addition, we offer advanced statistical analysis expertise for data mining and developing complex predictive models. In addition to working with private sector clients, we specialise in servicing the special needs of government and statutory bodies.

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