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About Bay Service & Collision Center

Bay has been serving customers in Norfolk, Virginia for over 40 years. We have been voted as the "Best of Norfolk" for the past five years. We make customer satisfaction our ultimate goal, and we have maintained an excellent reputation for quality for car, truck and SUV repair and if you do happen to get in an auto accident, we work with all major Insurance companies for collision repair and paint. All of our technicians are I-CAR trained and ASE certified, and we heavily invest in state-of-the-art equipment to ensure that our work not only meets, but also exceeds your expectations. Give us a call or visit our website to schedule your service today! Our history in the Hampton Roads community spans four generations of the Wilkins family, beginning with the founding of the Norfolk Motor Company by Walter Wilkins, Sr. Located at 1500 Monticello Avenue, this facility was the area’s foremost Cadillac and Oldsmobile dealership. In 1955, after returning from World War II and entering the car business, his son, Jack “The Colonel” Wilkins opened our current location on North Military Highway as Wilkins Chevrolet. Walter Wilkins II purchased his father’s interest in the company in 1981, renaming it Bay Chevrolet and later adding Kia in 2000 and Saab in 2003. Walter Wilkins II is bringing the focus of the Bay Automotive group back to collision repair, vehicle repair, and routine maintenance. His plans to expand the service and body shops to better serve our customers came to fruition in 2010 with the opening of our Bay Old Dominion location on Colley Avenue. His goal is to provide the personal feel of the customer-technician relationship while simultaneously maintaining the most up to date practices and technologies in the automotive industry.

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