Better Business Bureau of Northwest Florida

About Better Business Bureau of Northwest Florida

The Better Business Bureau of Northwest Florida's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by: creating a community of trustworthy businesses, setting standards for marketplace trust, encouraging and supporting best practices, celebrating marketplace role models and denouncing substandard marketplace behavior. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner. BBB ensures that high standards for trust are set and maintained. We exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. We provide educational information and expert advice that is free of charge and easily accessible. Your BBB is one of 113 BBBs throughout the United States and Canada. We ensure standards for trust are set and maintained. We provide consumers and businesses with an unbiased information to guide them in their decision making throughout the marketplace. We serve 14 counties in northwest Florida: Bay, Calhoun, Escambia, Franklin, Gadsden, Gulf, Holmes, Jackson, Liberty, Okaloosa, Santa Rosa, Wakulla, Walton and Washington. Your BBB is supported by nearly 2,000 community businesses that voluntarily agree to abide by our standards for trust.

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