Bloom Global Outsourcing

About Bloom Global Outsourcing

Bloom Global Outsourcing offers comprehensive and affordable call centre services tailored for international businesses in the United Kingdom and the USA. Our mission is to enhance your operational efficiency while providing exceptional customer experiences. Bloom was fundamental in launching the retail division of Health4Me, an affordable private health insurance product developed by Momentum Health. Momentum is one of South Africa’s leading and most well-established insurers and underwriters, having been founded in 1966. Bloom has been delighted to partner with them, having sold and serviced over 40 000 policies on Health4Me and bringing high-quality private healthcare to more South Africans for less. As part of this launch, Bloom co-branded the Health4Me product and, from day 1, was cognisant of not only our own brand integrity but also that of Momentum. Bloom has always understood and is obsessed with customer satisfaction and brand integrity. This drives operational decisions and continuous improvement necessary to build long-term relationships with a loyal customer base. We are delighted that our attention to detail and obsession with customer satisfaction has paid off and that Bloom has been the top company on Hellopeter (South Africa’s version of Trust Pilot) in the insurance industry for the last two years. It is this knowledge and attention to detail that has been replicated in Bloom’s new global outsourcing division to ensure that we deliver the same service to our outsourcing clients that we have delivered to our own loyal customers. Discover the benefits of outsourcing to South Africa and let Bloom Global Outsourcing help you transform your business operations with our exceptional contact centre services.

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