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Blue Ocean Contact Centers

Blue Ocean Contact Centers

Business Consulting and ServicesFlag of CAHalifax, Nova Scotia, Canada501-1000 Employees

Company overview

Headquarters7051 Bayers Road, Suite 400, Halifax, NS B3L 4V2, CA
Phone number+18666582969
Website
NAICS541611
SIC738
Keywords
Tech Support, Order Management, Issue Resolution, Inbound Customer Support, Outsourced Customer Service
Founded1994
Employees501-1000
Socials

Key Contacts at Blue Ocean Contact Centers

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Beth Bartlett

Director Client Management

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Sean Miller

Director Of Workforce Management

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Erin Manthorne

Director, Client Management

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Lori Hunter

Director Of Sales

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Andrew Breau

Director Of Client Management At Blue Ocean Contact Centers

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Jamie Hubbard

Director, Information Services

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Abby S

Director Of Technology Operations

Blue Ocean Contact Centers Email Formats

Blue Ocean Contact Centers uses 5 email formats. The most common is {first name}{last name} (e.g., johndoe@blueocean.ca), used 55.3% of the time.

FormatExamplePercentage
{first name}{last name}
johndoe@blueocean.ca
55.3%
{first initial}{last name}
jdoe@blueocean.ca
40%
{first initial}
j@blueocean.ca
1.2%
{first name}.{last name}
john.doe@blueocean.ca
1.2%
{last name}{last name}
doedoe@blueocean.ca
1.2%

About Blue Ocean Contact Centers

Here’s our ten-second elevator pitch: we provide affordable, onshore and/or nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience. If you’re checking off boxes while you’re checking out possible partners, here’s a quick company snapshot: *Headquartered in Halifax, Nova Scotia, Canada (Halfway between the UK and California – perfectly positioned for global support) *Onshore support provided by agents across Canada *Nearshore support provided by agents in the Dominican Republic *Founded in 1994 *800+ employees in two centers (both in Canada) *Privately-owned *Offering PCI-compliant solutions *Minimum program size: 20 FTE *Bilingual support for high volume programs in: English, French, Spanish. We can also support lower volume/coverage models with Portuguese, German, Cantonese and Mandarin.

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Blue Ocean Contact Centers revenue & valuation

Annual revenue$1,273,178
Revenue per employee$3,000
Estimated valuation?$4,100,000
Total fundingNo funding

Employees by Management Level

Total employees: 501-1000

Seniority

Employees

Entry
Manager
Director

Employees by Department

Blue Ocean Contact Centers has 204 employees across 10 departments.

Departments

Number of employees

Funding Data

Blue Ocean Contact Centers has never raised funding before.

Blue Ocean Contact Centers Tech Stack

Discover the technologies and tools that power Blue Ocean Contact Centers's digital infrastructure, from frameworks to analytics platforms.

Amazon SES

Amazon SES

Email

Slick

Slick

JavaScript libraries

PWA

PWA

Miscellaneous

Zoominfo

Zoominfo

Analytics

jQuery Migrate

jQuery Migrate

JavaScript libraries

Cloudflare

Cloudflare

CDN

Zendesk

Zendesk

Documentation

jQuery

jQuery

JavaScript libraries

Google Ads

Google Ads

Advertising

PHP

PHP

Programming languages

WordPress

WordPress

Blogs

Google Analytics

Google Analytics

Analytics

Frequently asked questions

Blue Ocean Contact Centers is located in Halifax, Nova Scotia, CA.
You can reach Blue Ocean Contact Centers at +18666582969.
Blue Ocean Contact Centers was founded in 1994, making it 32 years old. The company has established itself as a significant player in its industry over this time.
Blue Ocean Contact Centers has approximately 501-1000 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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