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Bright Pattern

Bright Pattern Revenue

Software DevelopmentFlag of USSouth San Francisco, California, United States51-100 Employees

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Bright Pattern revenue & valuation

Annual revenue$7,324,884
Revenue per employee$75,000
Estimated valuation?$23,500,000
Total fundingNo funding

Key Contact at Bright Pattern

Flag of US

Michael Mccloskey

CEO and Board Member

Company overview

Headquarters611 Gateway Blvd., Suite 810, South San Francisco, California 94080, US
Phone number+16505294099
Website
SIC738
Keywords
Call Center Software, Predictive Dialer, Customer Service Management, Cloud Contact Center, Blended Contact Center, Contact Center Web Chat, Inbound Contact Center, Outbound Contact Center
Founded2010
Employees51-100
Socials

Bright Pattern Email Formats

Bright Pattern uses 3 email formats. The most common is {first initial}.{last name} (e.g., j.doe@brightpattern.com), used 67.9% of the time.

FormatExamplePercentage
{first initial}.{last name}
j.doe@brightpattern.com
67.9%
{first name}.{last name}
john.doe@brightpattern.com
29.5%
{first initial}.{first3}
j.{first3}@brightpattern.com
2.6%

About Bright Pattern

At Bright Pattern, we're paving the way for the future of contact center technology. We offer an all-in-one solution that brings ease, efficiency, and personalization to customer service interactions. What sets us apart is our omnichannel capabilities. Our enterprise-grade contact center platform provides agents an omnichannel desktop to handle all interactions on every channel in one screen – “a single pane of glass”. With prior customer journey history readily available, agents can quickly switch between channels and communicate with customers in a natural way tailored to their needs. This reduces effort for both customers and agents, allowing for personalized conversations. Trusted by 500 customers in 26 countries, we are the highest-rated omnichannel platform by customers and analysts with the fastest ROI and time to deploy in the industry. OMNICHANNEL CONVERSATIONS Easy, seamless omnichannel conversation across voice and digital channels for both customers and agents. OMNICHANNEL QUALITY MANAGEMENT Monitor 100% of interactions on every channel and allow you to review, score and coach agents to improve CX. OMNI-ENTERPRISE CX™ Allow any employee to connect on voice and digital channels via Bright Pattern Mobile App.

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Entry
Senior
Manager

Employees by Department

Bright Pattern has 73 employees across 9 departments.

Departments

Number of employees

Funding Data

Bright Pattern has never raised funding before.

Bright Pattern Tech Stack

Discover the technologies and tools that power Bright Pattern's digital infrastructure, from frameworks to analytics platforms.

Modernizr

Modernizr

JavaScript libraries

6sense

6sense

Marketing automation

Amazon SES

Amazon SES

Email

Slick

Slick

JavaScript libraries

Swiper

Swiper

JavaScript libraries

jQuery UI

jQuery UI

JavaScript libraries

Hotjar

Hotjar

Analytics

Hello Elementor

Hello Elementor

WordPress themes

Elementor

Elementor

Page builders

jQuery Migrate

jQuery Migrate

JavaScript libraries

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

Frequently asked questions

Bright Pattern is located in South San Francisco, California, US.
You can reach Bright Pattern at +16505294099.
Bright Pattern generates an estimated annual revenue of $7,324,884. This revenue figure reflects the company's market position and business performance in its industry.
Bright Pattern has an estimated valuation of $23,500,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.
Bright Pattern was founded in 2010, making it 16 years old. The company has established itself as a significant player in its industry over this time.
Bright Pattern has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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