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About Caitlyn

Generative AI is only as good as the data beneath it. Most tools fall short when accuracy, security, and trust really matter. Caitlyn changes that. Caitlyn is a high-trust GenAI platform that surfaces what matters from your data — whether you’re an organisation trying to unlock insights or a product team embedding AI into your platform. Unlike generic AI tools, Caitlyn is designed for domains with low error tolerance, where context, provenance, and compliance are critical. For product teams, Caitlyn offers fully embeddable, white-label APIs that bring generative AI directly into your product experience — without clunky integrations or loss of brand control. Its intelligence layer processes unstructured documents, images, and datasets, connecting the dots with adaptive reasoning and grounding every answer in your vetted sources. For organisations, Caitlyn transforms knowledge locked in reports, research, and siloed systems into actionable insights. Teams can ask natural questions and receive transparent, citation-backed answers — making research faster, compliance simpler, and decision-making more confident. Built on secure AWS foundations but powered by Caitlyn’s proprietary intelligence layer, the platform combines advanced retrieval, domain-aware reasoning, and accuracy controls in a way that scales across industries — from agriculture and compliance to media, culture, and health. Founded and built in New Zealand by Custom D, a company with over 20 years of developing software for complex, high-stakes challenges where precision, scalability, and security are non-negotiable.

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