CallMiner

Software Development • 890 Winter St, 210, United States • 201-500 Employees

Company overview

Headquarters	890 Winter St, 210, Waltham, Massachusetts 02451, US
Phone number	+17815475690
Website	callminer.com
SIC	737
Keywords	Speech Analytics, Business Intelligence, Text Analytics, Customer Experience, Performance Management, Voice Of Customer, Agent Productivity, Call Center Operational Efficiencies, Customer Satisfcation, Conversation Intelligence
Founded	2002
Employees	201-500
Socials

Emails Format About Revenue Employees Insights Funding Tech Stack Trending Companies FAQ

CallMiner Email Formats

CallMiner uses 2 email formats. The most common is {first initial}.{last name} (e.g., j.doe@callminer.com), used 69% of the time.

Format	Example	Percentage
{first initial}.{last name}	j.doe@callminer.com	69%
{first name}.{last name}	john.doe@callminer.com	28.6%

About CallMiner

CallMiner is the global leader in AI-powered conversation intelligence to drive better customer experience, operational efficiency and business improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more.

CallMiner revenue & valuation

Annual revenue	$82,000,000
Revenue per employee	$263,000
Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues	$262,400,000
Total funding	$17,500,000

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry

Manager

Director

Employees by Department

CallMiner has 184 employees across 16 departments.

Departments

Number of employees

Funding Data

Explore CallMiner's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2024-01-15	1	$10,000,000
2025-07-16	1	$7,500,000

Funding Insights

$17,500,000

Total funding amount

$7,500,000

Most recent funding amount

Number of funding rounds

CallMiner Tech Stack

Discover the technologies and tools that power CallMiner's digital infrastructure, from frameworks to analytics platforms.

6sense

Marketing automation

TypeScript

Programming languages

reCAPTCHA

Security

Drift

Live chat

Amazon SES

Contentful

CMS

Node.js

Programming languages

Angular

JavaScript frameworks

PathFactory

Marketing automation

PWA

Miscellaneous

Goober

JavaScript libraries

Wistia

Video players

Frequently asked questions

CallMiner is located in 890 Winter St, 210, US.

You can reach CallMiner at +17815475690.

CallMiner was founded in 2002, making it 24 years old. The company has established itself as a significant player in its industry over this time.

CallMiner has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.

CallMiner has raised a total of $17,500,000 across 2 funding rounds. This investment has helped the company grow and expand its operations.

Key Contacts at CallMiner

Jeff Gallino

Chief Executive Officer

Mobile @callminer.com

Eric Williamson

Chief Marketing Officer

Mobile @callminer.com

4.8

40,000 users