Capacity Email Formats

Software Development • St Louis, Missouri, United States • 501-1000 Employees

Capacity Email Formats

Capacity uses 3 email formats. The most common is {first initial}.{last name} (e.g., j.doe@capacity.com), used 52.5% of the time.

Format	Example	Percentage
{first initial}.{last name}	j.doe@capacity.com	52.5%
{first name}.{last name}	john.doe@capacity.com	42.5%
{first initial}.{last name}	j.doe@capacity.com	1.7%

Overview About Employees Insights Funding Tech Stack Trending Companies FAQ

Company overview

Headquarters	6665 Delmar Blvd, Ste 3000, University City, Missouri 63130, US
Phone number	+13145029412
Website	capacity.com
SIC	737
Keywords	Saas, Text Mining, Help Desk, NLP, Automation, Information Management, Artificial Intelligence, Enterprise Software, Machine Learning, Workflows, Conversational User Interfaces
Founded	2017
Employees	501-1000
Socials

About Capacity

As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find cost-effective solutions to improve performance while managing growing demand. Capacity is an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Call Criteria, Cereproc, Denim Social, Envision, KLaunch, Linc, Lucy, LumenVox, SmartAction, Textel, Verbio and YouCanBookMe. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis. To learn more about Capacity or to request a demo, visit capacity.com.

Employees by Management Level

Total employees: 501-1000

Seniority

Employees

Entry

Manager

Senior

Employees by Department

Capacity has 138 employees across 18 departments.

Departments

Number of employees

Funding Data

Explore Capacity's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount
2022-02-19	6	$27,000,000
2024-11-16	7	$26,000,000
2025-09-07	7	$42,600,000

Funding Insights

$95,600,000

Total funding amount

$42,600,000

Most recent funding amount

Number of funding rounds

Capacity Tech Stack

Discover the technologies and tools that power Capacity's digital infrastructure, from frameworks to analytics platforms.

MediaElement.js

Video players

WP Rocket

Caching

Goober

JavaScript libraries

Swiper

JavaScript libraries

jQuery UI

JavaScript libraries

Hotjar

Analytics

Zoominfo

Analytics

jQuery Migrate

JavaScript libraries

PyScript

Miscellaneous

Yoast SEO Premium

SEO

jQuery

JavaScript libraries

HubSpot Analytics

Analytics

Frequently asked questions

Capacity is located in St Louis, Missouri, US.

You can reach Capacity at +13145029412.

Capacity was founded in 2017, making it 9 years old. The company has established itself as a significant player in its industry over this time.

Capacity has approximately 501-1000 employees. The company continues to grow its workforce to support its business operations and expansion.

Capacity has raised a total of $95,600,000 across 3 funding rounds. This investment has helped the company grow and expand its operations.

Key Contact at Capacity

Jay Lee

Head of Sales

Mobile @capacity.com

4.8

40,000 users