CCI Consulting

Market Research • Melbourne, Victoria, Australia • 1-10 Employees

Company overview

Headquarters	8 Eastern Place, Hawthorn East, Melbourne, Victoria 3123, AU
Website	cciconsulting.com.au
NAICS	54191
SIC	731
Keywords	User Experience Measurement, B2B Market Research, Business Relationship Management, Voice Of The Customer, Net Promoter Score, Customer Experience & Satisfaction Surveys
Founded	2001
Employees	1-10

Key Contact at CCI Consulting

Henry B. Cohen

Vice President

About CCI Consulting

CCI Consulting is a leader in the provision of user and customer experience research in business-to-business (B2B) relationships in Australia. We help clients measure and improve their customer relationships and level of service delivery over time. Through our User Experience index, Business Relationship monitor and Voice of the Customer programs CCI deliver actionable insights from comparative analysis and external benchmarking of common aspects of B2B product and service provision and business engagement. CCI Consulting are B2B customer research specialists with over ten years of experience of working with large technology, service and industrial organisations. CCI Consulting don’t do any B2C research or any other kind of consulting – we aim to be the experts in our chosen field. We always employ comparative analysis in our quantitative research reports, whether time-series based, using internal service comparisons and/or benchmarking with external peers or competitors – the more the better. CCI Consulting believe that research results are severly limited without a valid point of comparison. CCI use the optimal combination of sophisticated statistical techniques combined with qualitative feedback analysis to deliver actionable insights that drive targeted and cost-efficient performance improvements for our clients. CCI Consulting only work with organisations committed to monitoring and improving their performance over time.

CCI Consulting revenue & valuation

Annual revenue	$513,330
Revenue per employee	$86,000
Estimated valuation?This valuation is estimated based on industry average for the Market Research industry and current estimated revenues	$1,700,000
Total funding	No funding

Employees by Management Level

Total employees: 1-10

Seniority

Employees

Entry

Manager

Vice President

Employees by Department

CCI Consulting has 7 employees across 4 departments.

Departments

Number of employees

Funding Data

CCI Consulting has never raised funding before.

Frequently asked questions

CCI Consulting is located in Melbourne, Victoria, AU.

CCI Consulting was founded in 2001, making it 25 years old. The company has established itself as a significant player in its industry over this time.

CCI Consulting has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at CCI Consulting

Henry B. Cohen

Vice President

4.8

40,000 users