CCMA | Contact Centre Management Association Revenue
Information Services • 
London, England, United Kingdom • 21-50 Employees
CCMA | Contact Centre Management Association revenue & valuation
| Annual revenue | $3,593,310 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Information Services industry and current estimated revenues | $11,500,000 |
| Total funding | No funding |
Key Contact at CCMA | Contact Centre Management Association
Kate Knowles
Director Of Services
Company overview
| Headquarters | 2nd Floor, Regis House, 45 King William Street, London, EC4R 9AN, GB |
| Phone number | +443339399964 |
| Website | |
| NAICS | 519 |
| SIC | 862 |
| Keywords | Contact Centre Training, Call Centre Benchmarking, Call Centre Training, Call Centre Awards, Call Centre Management, Contact Centre Management, Contact Centre Awards, Contact Centre Benchmarking |
| Founded | 1994 |
| Employees | 21-50 |
| Socials |
CCMA | Contact Centre Management Association Email Formats
CCMA | Contact Centre Management Association uses 2 email formats. The most common is {first initial} (e.g., j@ccma.org.uk), used 72.7% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial} | j@ccma.org.uk | 72.7% |
{first name} | john@ccma.org.uk | 27.3% |
About CCMA | Contact Centre Management Association
For more than 30 years, the CCMA has been dedicated to supporting contact centre leaders. We push ourselves to do more for our thriving membership base, which is the largest community of industry professionals in the UK. The CCMA was founded with the goal of sharing best practice and networking to improve skills and knowledge in order to progress contact centre operations – and we live by that to this day. We give those who work in contact centres the chance to discuss ideas and share experiences through member-only Special Interest Groups and online and in-person events. Member organisations are invited to become Accredited through the Contact Centre Standards Framework and get independent guidance on where they can improve. There is the opportunity to compare operations against industry standards and 25+ KPIs, via our annual CCMA Benchmark. Our training arm, CCMA Academy gives contact centre professionals at all levels a structured learning opportunity to support both personal and professional development for the benefit of their operations. We also celebrate the progress our industry is making through the UK National Contact Centres Awards. Those that win go on to share their stories through channels such as the UK National Contact Centre Conference, Best Practice Visits and CareerTalk, while also providing input into our Special Interest Groups and other events.
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
CCMA | Contact Centre Management Association has 11 employees across 6 departments.
Departments
Number of employees
Funding Data
CCMA | Contact Centre Management Association has never raised funding before.
CCMA | Contact Centre Management Association Tech Stack
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