CentrePal

Software Development • Melbourne, Victoria, Australia • 21-50 Employees

Company overview

Headquarters	Level 3, 480 Collins St, Melbourne, Victoria, AU
Phone number	+611300737764
Website	centrepal.com
Keywords	Contact Center, Virtual Assistant, Customer Experience Solutions, Call Center Software, Customer Interaction Management, Conversational Ai, Microsoft Teams, Contact Center For Microsoft Teams, Ai Contact Center
Employees	21-50
Socials

Key Contact at CentrePal

Kevin Ashby

Director Of Channel & Alliances - Emea

CentrePal Email Formats

CentrePal uses 2 email formats. The most common is {first name}.{last name} (e.g., john.doe@centrepal.com), used 77.8% of the time.

Format	Example	Percentage
{first name}.{last name}	john.doe@centrepal.com	77.8%
{first initial}.{last name}	j.doe@centrepal.com	22.2%

About CentrePal

Your teams already work in Microsoft Teams. So should your contact centre. Built from the ground up to be native to Microsoft Teams, CentrePal unifies voice, chat, email, SMS, and AI self-service into a single, seamless interface so your agents can focus less on switching tools and more on serving customers. No toggling. No integrations. We’re a Microsoft-certified solution trusted by organisations across industries and around the world. From remote agents to global operations, our platform scales effortlessly while keeping things simple, secure, and cost-effective. CentrePal eliminates the complexity of traditional contact centres by embedding everything directly within Teams. The result? Faster onboarding, lower overheads, and a frictionless experience for both agents and customers. With real-time analytics, rapid deployment, powerful routing, interaction recording, and flexible supervisory controls, CentrePal gives you everything you need.... and nothing you don’t. Whether your teams are remote, hybrid, or in-office, we help them work better together. CentrePal was built by industry veterans who understand the frustrations of outdated, over-engineered software. And we’re still that team: responsive to feedback and agile enough to evolve with your needs, because we believe perfection is a continuous process. Modern customer expectations are rising. With CentrePal, your contact centre will too.

CentrePal revenue & valuation

Annual revenue	$1,796,655
Revenue per employee	$86,000
Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues	$5,800,000
Total funding	No funding