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Channels

Channels Revenue

TelecommunicationsFlag of USSan Francisco, California, United States21-50 Employees

$

Channels revenue & valuation

Annual revenue$2,652,205
Revenue per employee$86,000
Estimated valuation?$8,500,000
Total fundingNo funding

Key Contacts at Channels

Flag of IN

Shashank Kashyap

Managing Director

Flag of US

Rene Christesen

Owner

Flag of GB

Sam Chan

Owner

Company overview

HeadquartersFour Embarcadero, Suite 1400 PMB #60, San Francisco, California 94111, US
Phone number+1331793899
Website
NAICS517
Keywords
Software, Customer Service, Customer Experience Management, Telecommunication, Customer Satisfaction, Customer Support, Inbound Calls, Business Phone
Founded2014
Employees21-50
Socials

Channels Email Formats

Channels uses 2 email formats. The most common is {first initial}.{last name} (e.g., j.doe@crazycall.com), used 71.4% of the time.

FormatExamplePercentage
{first initial}.{last name}
j.doe@crazycall.com
71.4%
{first name}.{last name}
john.doe@crazycall.com
28.6%

About Channels

Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps. This neither helps your business nor improves customer satisfaction. And that’s where Channels comes to the rescue. Channels integrates with your favorite 🛒 platforms such as Shopify, Magento, and Pipedrive to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point. Put an end to the interview-like customer support phone calls! Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop and even your 📱smartphone thanks to our Mobile App! Also, Channels integrates with your LiveChat 💬and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text… On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy! Some of them are: 🎙️Call recordings - so you can always come back to an important conversation and lose no important detail 🌎International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from 🤑Affordable call rates - so your customer service solution doesn’t hurt your wallet 🎯IVR - so your customers get straight to the right agent 🤗Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you If you’d like to try out Channels, there was no better time to do so, as ➕there’s a 7-day free trial➕ No credit card required, no limitations!

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Entry
Founder/Owner
C-Suite

Employees by Department

Channels has 13 employees across 6 departments.

Departments

Number of employees

Funding Data

Channels has never raised funding before.

Channels Tech Stack

Discover the technologies and tools that power Channels's digital infrastructure, from frameworks to analytics platforms.

Colorlib Shapely

Colorlib Shapely

WordPress themes

Zendesk

Zendesk

Documentation

jQuery Migrate

jQuery Migrate

JavaScript libraries

Cloudflare

Cloudflare

CDN

Twitter Emoji

Font scripts

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

Google AdSense

Google AdSense

Advertising

Calendly

Calendly

Appointment scheduling

WordPress

WordPress

Blogs

LinkMink

LinkMink

Affiliate programs

Google Analytics

Google Analytics

Analytics

Frequently asked questions

Channels is located in San Francisco, California, US.
You can reach Channels at +1331793899.
Channels generates an estimated annual revenue of $2,652,205. This revenue figure reflects the company's market position and business performance in its industry.
Channels has an estimated valuation of $8,500,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.
Channels was founded in 2014, making it 12 years old. The company has established itself as a significant player in its industry over this time.
Channels has approximately 21-50 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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