


Channels Revenue
Telecommunications • San Francisco, California, United States • 21-50 Employees
Channels revenue & valuation
| Annual revenue | $2,652,205 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Telecommunications industry and current estimated revenues | $8,500,000 |
| Total funding | No funding |
Key Contacts at Channels
Shashank Kashyap
Managing Director
Rene Christesen
Owner
Sam Chan
Owner
Company overview
| Headquarters | Four Embarcadero, Suite 1400 PMB #60, San Francisco, California 94111, US |
| Phone number | +1331793899 |
| Website | |
| NAICS | 517 |
| Keywords | Software, Customer Service, Customer Experience Management, Telecommunication, Customer Satisfaction, Customer Support, Inbound Calls, Business Phone |
| Founded | 2014 |
| Employees | 21-50 |
| Socials |
Channels Email Formats
Channels uses 2 email formats. The most common is {first initial}.{last name} (e.g., j.doe@crazycall.com), used 71.4% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}.{last name} | j.doe@crazycall.com | 71.4% |
{first name}.{last name} | john.doe@crazycall.com | 28.6% |
About Channels
Channels is the only app you need to power up your customer service! How come? Well, the biggest problem of customer service and - especially - of customer support phone calls is that they’re painful for both customers and customer service reps. This neither helps your business nor improves customer satisfaction. And that’s where Channels comes to the rescue. Channels integrates with your favorite 🛒 platforms such as Shopify, Magento, and Pipedrive to collect customer data stored in them. Then, when your customers are calling, Channels shows you the most important customer details so you can get straight to the point. Put an end to the interview-like customer support phone calls! Besides that, Channels lets you build an IVR-based helpline so your customers can get help whenever they need it. Plus, you can handle customer support phone calls from your PC, laptop and even your 📱smartphone thanks to our Mobile App! Also, Channels integrates with your LiveChat 💬and lets you offer a way to call your company when the chat is not enough. After all, not everything can be resolved through text… On top of all of that, Channels comes packed with useful features that will help your business thrive and your customers happy! Some of them are: 🎙️Call recordings - so you can always come back to an important conversation and lose no important detail 🌎International phone numbers - so you can make it easy for anyone to connect with you, no matter where they’re calling from 🤑Affordable call rates - so your customer service solution doesn’t hurt your wallet 🎯IVR - so your customers get straight to the right agent 🤗Toll-Free numbers - so it’s a no-brainer for any customer that would like to call you If you’d like to try out Channels, there was no better time to do so, as ➕there’s a 7-day free trial➕ No credit card required, no limitations!
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Channels has 13 employees across 6 departments.
Departments
Number of employees
Funding Data
Channels has never raised funding before.
Channels Tech Stack
Discover the technologies and tools that power Channels's digital infrastructure, from frameworks to analytics platforms.
WordPress themes
Documentation
JavaScript libraries
CDN
Font scripts
JavaScript libraries
Programming languages
Advertising
Appointment scheduling
Blogs
Affiliate programs
Analytics
Frequently asked questions
4.8
40,000 users



