Chicken Lady Speaks | Operations Excellence

About Chicken Lady Speaks | Operations Excellence

At Chicken Lady Speaks, we help home service businesses—HVAC, plumbing, electrical, and more—achieve operational excellence through proven systems, leadership coaching, and technology optimization. Led by industry expert Kathy Nielsen, we specialize in developing Standard Operating Procedures (SOPs), maximizing ServiceTitan and other CRM platforms, and integrating QuickBooks for seamless workflows. Our goal is to help you stop running around like a headless chicken by building clear processes that empower your team to spread their wings and lead with confidence. From SOP creation and leadership training to CRM and QuickBooks alignment, we provide tailored solutions that reduce inefficiencies, boost profitability, and improve customer service. We understand the unique challenges faced by trade businesses and provide hands-on support to implement systems that fit your company’s culture and goals. Our practical approach ensures your team adopts new processes smoothly, driving measurable results. Serving home service companies across the United States, we bring hands-on guidance and practical strategies to streamline operations and build scalable, efficient businesses. Let Chicken Lady Speaks help you rule the roost with systems designed for long-term growth. Ready to hatch a plan that transforms your service business? Contact us today, and let’s build a business that works for you—not the other way around.

View contact profiles from Chicken Lady Speaks | Operations Excellence