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About Citizen Home Solutions

Citizen: Your Complete Utility Solution Citizen streamlines utility management, boosting operational efficiency and ROI while delivering an exceptional experience for residents. We offer flexible service options, giving residents a choice in how they set up utilities, while property managers gain full transparency with account numbers and documentation collected before move-in. Our digital platform allows property managers to customize the process, ensuring utilities are set up correctly. Plus, we handle utility transfers during move-outs, covering every step for a truly full-circle solution. What sets Citizen apart is their consultative approach. In addition to setting up services, they also evaluate residents’ current bills to find the best possible options and potential cost savings as well. With a range of flexible options, residents can manage the setup of their utilities online through Citizen's dedicated resident portal, over the phone with a Citizen expert, or independently - the choice is theirs - and at no cost, too! Citizen provides a co-branded, user-friendly platform where residents can review utilities and services, upload documentation, and monitor the status of their setups. Transparency, accuracy, and service ready for move-in! Property managers benefit too. Citizen compensates property managers when their residents sign up and at no cost to the property manager. You’ll have access to a comprehensive dashboard that provides detailed utility documentation, reporting, and full transparency into all resident accounts.

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