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Compass Experience Labs

Compass Experience Labs Email Formats

Consumer ServicesFlag of USColumbus, Ohio, United States201-500 Employees

Compass Experience Labs Email Formats

Compass Experience Labs uses 5 email formats. The most common is {first name}.{last name} (e.g., john.doe@compassexperiencelabs.com), used 52.9% of the time.

FormatExamplePercentage
{first name}.{last name}
john.doe@compassexperiencelabs.com
54%
{first name}
john@compassexperiencelabs.com
24.1%
{first initial}.{last name}
j.doe@compassexperiencelabs.com
19.5%
{first initial}{last name}
jdoe@compassexperiencelabs.com
2.3%

Key Contacts at Compass Experience Labs

Flag of US

Maryah Brasher

Head of Sales and Business Development

Company overview

Headquarters1020 Dennison Ave, Suite 303, Columbus, Ohio 43201, US
Phone number+16144017722
Website
NAICS81
SIC873
Keywords
Customer Service, Consulting, Customer Experience, Customer Care, Business Process Outsourcing, Shopify, Employee Support, Zendesk, Gladly, Gorgias, Stella
Founded2016
Employees201-500
Socials

About Compass Experience Labs

Most companies think customer service is a cost center—the data shows it's your most underutilized revenue channel. Compass transforms customer service, IT field support, and employee services from operational expenses into strategic revenue drivers. While others chase diminishing returns on acquisition, we help growing brands and enterprise companies turn support functions into competitive advantages. What we deliver: -Customer Service: 24/7 omnichannel support with strategic "saves" programs that drive measurable ROI through retention and upsells -IT Field Support: Remote technical operations, hardware deployment, and system troubleshooting that eliminates friction before it impacts your business -Employee Services: Complete HR help desk operations, benefits administration, and seamless onboarding that keeps your team productive Our approach combines AI-enhanced human expertise with transparent, data-driven operations that scale with your growth across 350+ languages, 24/7. The results: Companies working with Compass consistently achieve 85-95% CSAT scores, cut response times by 35%, and convert support interactions into measurable business outcomes across all three service areas. We're not just handling tickets—we're optimizing the operational backbone that drives your growth. Ready to see the hidden revenue in your support operations?

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry
Manager
Director

Employees by Department

Compass Experience Labs has 111 employees across 11 departments.

Departments

Number of employees

Funding Data

Compass Experience Labs has never raised funding before.

Compass Experience Labs Tech Stack

Discover the technologies and tools that power Compass Experience Labs's digital infrastructure, from frameworks to analytics platforms.

Cloudflare

Cloudflare

CDN

Adobe Fonts

Adobe Fonts

Font scripts

Google Workspace

Google Workspace

Email

Google Hosted Libraries

Google Hosted Libraries

CDN

jQuery

jQuery

JavaScript libraries

Google Tag Manager

Google Tag Manager

Tag managers

HTTP/3

HTTP/3

Miscellaneous

HSTS

HSTS

Security

Open Graph

Open Graph

Miscellaneous

Linkedin Insight Tag

Linkedin Insight Tag

Analytics

Webflow

Webflow

Page builders

Google Analytics

Google Analytics

Analytics

Frequently asked questions

Compass Experience Labs is located in Columbus, Ohio, US.
You can reach Compass Experience Labs at +16144017722.
Compass Experience Labs was founded in 2016, making it 10 years old. The company has established itself as a significant player in its industry over this time.
Compass Experience Labs has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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