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About Conrad Insurance Education

About Conrad Insurance Education (CIE) Conrad Insurance Education is a premier training organization dedicated to preparing insurance adjusters and supporting the carriers and IA firms that depend on them. Built on more than two decades of catastrophe claims and adjuster training experience, CIE delivers hands-on education, certification programs, and deployment support designed to improve adjuster performance, carrier confidence, and policyholder satisfaction. Our Offerings Certification Programs CIE Certified Claims Adjuster (CCCA™) – A 5-day, instructor-led program designed to create claims-ready adjusters. XactPrep Pro™ – A 3-day intensive course preparing adjusters for Xactimate Level 2 Certification. On-Site Training for IA Firms & Carriers Custom, targeted training delivered at your office, support room, or in the field. Specialized instruction in: • Xactimate • Customer Experience • Working Supplements with Payment Tracker • Contents & Personal Property Estimating Deployment & Support Room Assistance Real-time coaching and mentoring for desk and field adjusters during catastrophe deployments. Support room reinforcement to ensure accuracy, efficiency, and confidence in every claim. Online Learning & Virtual Courses (Coming Soon) Flexible, subscription-based training options for individual adjusters and firms. 3-day and 5-day virtual courses covering estimating, carrier requirements, and adjuster readiness. Policyholder Education (Coming Soon) Webinars and workshops to help policyholders understand their coverage, navigate claims, and prepare for storm season. At Conrad Insurance Education, our mission is simple: Trained to Perform. Trusted to Deliver. We equip adjusters with practical skills, proven methods, and tailored instruction so they can perform with confidence—and carriers can deliver with consistency.

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