Consumer Links

Business Consulting and Services • The Old Schoolhouse, Manchester Road, United Kingdom • 101-200 Employees

Company overview

Headquarters	The Old Schoolhouse, Manchester Road, Carrington, Manchester M31 4UG, GB
Phone number	+441616379449
Websites	consumer-links.co.uk consumer-links.com
NAICS	541611
SIC	738
Keywords	BPO, Social Media, B2B, Energy, Insurance, Sales, AI, Lead Generation, Analytics, Survey, Customer Experience, Voip Solutions, Contact Centre On Demand, Credit And Collection, Credit Control, Digital Solutions, Internet Interactions, Omnichannel, Rightshore, Debt Advice, Legal Sector, Financial Reclaims
Founded	2014
Employees	101-200
Socials

Key Contacts at Consumer Links

Lyndal Gungaram

Operations Director

Gerard Ryan

Managing Director

Consumer Links Email Formats

Consumer Links uses 1 email format. The most common is {first name} (e.g., john@consumer-links.co.uk), used 100% of the time.

Format	Example	Percentage
{first name}	john@consumer-links.co.uk	100%

About Consumer Links

Absolute Intelligence Call Centre (formerly Consumer Links) & Absolute Intelligence UK. Built on a decade of delivery as Consumer Links, Absolute Intelligence pairs our own AI agents with top-tier South African specialists to deliver lower-cost, compliant customer outcomes at scale. We run 24/7 from the UK and Durban with UK account management and same-day onsite support. Our technology handles high-volume, repeatable interactions with sentiment detection, secure orchestration and full audit trails. Human experts step in for edge cases, vulnerable customers and regulated conversations. The result: zero queueing, higher first-contact resolution, minimal abandonment and elastic capacity without compromising compliance. We support Retail, Utilities, Financial Services, Insurance and many other sectors across the UK, US, Australia, Canada and Ireland. Why us • Proven pedigree: 10 years of operational know-how from Consumer Links, now evolved into an AI-first contact centre. • Blended model: AI for throughput and consistency; humans for judgement, empathy and regulated handling. • Always-on: 24/7 coverage with rapid scale up/down based on real demand. • Compliance by design: UK GDPR and DPA 2018 aligned, ISO 27001/27701 aligned practices, UK/EU residency options, DPIAs, access controls, retention and redaction. • Measured outcomes: Lower AHT and cost per resolution, higher FCR and CSAT, clear MI and audit trails. What we deliver • Customer service helpdesk and e-enquiries • Customer acquisition and retention • Social engagement and moderation • Administration and back-office • Debt collection and payment support If you want faster onboarding, measurable performance and a partner that blends AI efficiency with human judgement, we’re set up for it.

Consumer Links revenue & valuation

Annual revenue	$12,100,000
Revenue per employee	$86,000
Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues	$38,700,000
Total funding	No funding

Employees by Management Level

Total employees: 101-200

Seniority

Employees

Entry

Manager

C-Suite

Employees by Department

Consumer Links has 66 employees across 10 departments.

Departments

Number of employees

Funding Data

Consumer Links has never raised funding before.

Frequently asked questions

Consumer Links is located in The Old Schoolhouse, Manchester Road, GB.

You can reach Consumer Links at +441616379449.

Consumer Links was founded in 2014, making it 12 years old. The company has established itself as a significant player in its industry over this time.

Consumer Links has approximately 101-200 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contacts at Consumer Links

Lyndal Gungaram

Operations Director

Gerard Ryan

Managing Director

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