


ContactPoint 360 Email Formats
Business Consulting and Services • Toronto, Ontario, Canada • 2001-5000 Employees
ContactPoint 360 Email Formats
ContactPoint 360 uses 2 email formats. The most common is {first name}.{last name} (e.g., john.doe@contactpoint360.com), used 87.8% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@contactpoint360.com | 87.8% |
{first initial}.{last name} | j.doe@contactpoint360.com | 9.9% |
Key Contacts at ContactPoint 360
Mary Bulkley
Human Resources Director Philippines
Daniel Coy Abondano
Senior Site Director
Nick Georgilas
Sr. Director Of Operations Philippines - Emea
Wilda Ugarte
Operations Director
Narendra Kumarp
Global Director, Workforce Planning & Strategy
Claudia Guajardo
Site Director
Sowkath Ali
Site Director - Jamaica
Maninder Narang
Director Of Finance
Daniel Wufthang
Regional Director Latam & Caribbean - Hypercare
Irene Saites Marciniak
Director Of Client Services & Partnerships
Company overview
| Headquarters | 1880 O'Connor Dr, Toronto, Ontario M4A 1W9, CA |
| Website | |
| NAICS | 541611 |
| SIC | 874 |
| Keywords | Digital Transformation, Management Consulting, Speech Analytics, Big Data, Customer Experience, Business Process Outsourcing, Sales And Marketing, Technical Support, Call Center, Cloud Migration, Artificial Intelligence, AI, Omnichannel, It Solutions And Services, Accounts Receivable Management, Cx Consulting, Credit And Collections, System Integration And Technology, Global Tech Talent Staffing |
| Founded | 2007 |
| Employees | 2001-5000 |
| Socials |
About ContactPoint 360
CX that fuels growth, not just service. Your customer experience should be a revenue driver, not a cost center. We transform service into sales, conversations into conversions, and CX into measurable ROI. At ContactPoint360, we partner with Fortune 500s and high-growth brands to elevate customer interactions with AI-driven efficiency and human-led empathy. More than an outsourcer, we’re a growth partner, delivering: ✅ AI-powered CX with a human touch ✅ Omnichannel solutions that boost engagement & retention ✅ Industry-specific expertise for tailored results ✅ Scalable teams across nearshore, onshore & offshore locations Want CX that pays dividends? Let’s talk. We're proud to have a presence in 11 countries, with 12 delivery centers that support 31+ languages, 24/7, 365 days a year. • McAllen, US 🇺🇸 • Toronto, Canada 🇨🇦 • Montreal, Canada 🇨🇦 • Monterrey, Mexico 🇲🇽 • Bogota, Colombia 🇨🇴 • Barranquilla, Colombia 🇨🇴 • Montego Bay, Jamaica 🇯🇲 • Athens, Greece 🇬🇷 • Cebu, Philippine 🇵🇭 • Bengaluru, India 🇮🇳 • Kerala, India 🇮🇳 • Cairo, Egypt 🇪🇬 • San Salvador, El Salvador 🇸🇻 • Durban, South Africa 🇿🇦 🏆 Better Business Bureau Award ⭐ A+ Rating! 🏆 AI Excellence Awards Program 🌟 Business Intelligence Group 🏅 IW (Inspiring Workplaces) Award 🌟 Culture & Purpose Award for North America! 🏆 AI Achievement of the Year - Globee Awards! 🥈 Won Silver Award! 🎊 🏆 Comparably Awards • 2025 Best Company Career Growth! • 2025 Best Company for Diversity 🏆 Certified as a Great Place to Work® 2020, 2021, 2022, 2023, 2024 and 2025
Employees by Management Level
Total employees: 2001-5000
Seniority
Employees
Employees by Department
ContactPoint 360 has 741 employees across 14 departments.
Departments
Number of employees
Funding Data
ContactPoint 360 has never raised funding before.
ContactPoint 360 Tech Stack
Discover the technologies and tools that power ContactPoint 360's digital infrastructure, from frameworks to analytics platforms.
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Frequently asked questions
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