


Convergys Intelligent Contact Revenue
Business Consulting and Services • Altrincham, England, United Kingdom • 1001-2000 Employees
Convergys Intelligent Contact revenue & valuation
| Annual revenue | $2,800,000,000 |
| Revenue per employee | $2,416,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $8,960,000,000 |
| Total funding | No funding |
Key Contacts at Convergys Intelligent Contact
Piyush Pawar
Directory Service Engineer
Trish Cassidy
Account Director Client Services
Peter Mayne
Business Development Director
Bawel Crisantus
Ceo
Lait Desai
Director
Josh Sparks
Owner
Maryellen Murphy
Director Of Marketing Communications
Karen Kyongeun Kim
Public Relation Director
Curtis Berryman
Funeral Director
Nikos Delos Reyes
Independent Business Owner
Company overview
| Headquarters | 70 Atlantic Street, Altrincham, Cheshire WA14 5FY, GB |
| Phone number | +445137237000 |
| Website | |
| NAICS | 541611 |
| SIC | 737 |
| Keywords | Acquiring New Customers, Growing Customer Lifetime Value, Optimizing Retention Investment |
| Founded | 1996 |
| Employees | 1001-2000 |
| Socials |
Convergys Intelligent Contact Email Formats
Convergys Intelligent Contact uses 2 email formats. The most common is {first name}.{last name} (e.g., john.doe@convergys.com), used 70% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@convergys.com | 70% |
{first initial}.{last name} | j.doe@convergys.com | 30% |
About Convergys Intelligent Contact
At Convergys Intelligent Contact, we build sustainable revenue streams for our clients. We enable them to find more customers, help their customers to spend more with them and keep more of their customers for longer. We do this by deploying innovative data, analytics, technology and operational models – finely tuned to optimize sales, ROI and customer experience outcomes for our clients. We operate as a division of Convergys Corporation, one of the leading business process outsourcing companies in the world. Our passion for “being the best” for our clients and our people is the cornerstone for our success. We have a career-oriented company culture in which we recruit, train and develop people to help them discover and reach their true potential. By being the best at what we do every day, we aim to deliver everything our clients want and more. About Convergys ----------------------- Convergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of capabilities, including customer care, analytics, tech support, collections, home agent, and end-to-end selling. We are committed to delighting our clients and their customers, delivering value to our shareholders, and creating opportunities for our talented, caring employees, 125,000-strong in 31 countries around the world. Visit www.convergys.com to learn more about us.
Employees by Management Level
Total employees: 1001-2000
Seniority
Employees
Employees by Department
Convergys Intelligent Contact has 529 employees across 15 departments.
Departments
Number of employees
Funding Data
Convergys Intelligent Contact has never raised funding before.
Frequently asked questions
4.8
40,000 users



