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About CrisisCrowd

CrisisCrowd is an independent project toward empowering and enabling connections among crisis hotline staff. Unlike other categories of first responders, crisis counselors do not have a professional association or other formal voice in the development of their own field. They rarely get a chance to attend 988 conferences, sit on panels, advise on studies, or write about their experiences. They are in most ways not seen, yet, as a profession. But counselors can provide compelling analysis of the system’s challenges and offer brilliant and hopeful ideas for a more sustainable and capable 988. CrisisCrowd is committed to increasing counselors’ voice in the development of their field.

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