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About Crone Consulting

Crone Consulting, LLC has been engaged by every size of financial institution, from top 25 global leaders to super regional, community banks and credit unions. The firm’s qualifications extend to retailers with a 360o view of the processing ecosystem having developed the payments strategy for merchants of all types including big box, multi-lane, supercenters, grocers, specialty retailers as well as quick service, fast casual, fast fine and fine dining restaurants. Our longstanding client relationships also extend to leading collaborative efforts with infrastructure providers, major trade associations, processors, networks, wireless carriers and consortia helping to educate, inspire and define strategies for some of the most disruptive initiatives in mobile banking, payments and autonomous checkout in North America and internationally. Crone’s Service Interaction Analysis™ leverages 17+ years of longitudinal data to help clients interpret trends in each channel, product and customer touchpoint to aid in business planning, budgeting, merger, FinTech partnership and acquisition strategies. The firm is called upon frequently to support venture, private equity and other investors with due diligence expertise for some of the most prominent transactions in the space. The firm, based in San Carlos, CA is led by @Richard Crone, CEO and @Heidi Liebenguth, Managing Partner & Research Director.

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