CSBA

Market Research • Melbourne, Victoria, Australia • 51-100 Employees

Company overview

Headquarters	Level 5, 10 - 16 Queen Street, Melbourne, Victoria 3000, AU
Phone number	+61396054900
Website	csba.com.au
NAICS	54191
SIC	873
Keywords	Consulting, Customer Service Training, Customer Satisfaction Surveys, External Quality Assurance, Customer Service Benchmarking, Customer Experience Journey Mapping, Customer Service Site Review, Tailored Mystery Shopping
Founded	1997
Employees	51-100
Socials

Key Contacts at CSBA

Tony Williams

Cx Director

Kerralie Shaw

Research Director

Sudipta Dutt

Account Director

Sam Monteath

Cx Director - Finance

Sofiene Ben Abid

Owner

Susan Markarian

Board Of Directors

Suzi Rader

Director

Michael Eliott

Director

Rick Pratt

Asst. Exec. Director

Laura Crane

Director

CSBA Email Formats

CSBA uses 5 email formats. The most common is {first name}.{last name}@company.com (e.g., john.doe@company.com), used 48.2% of the time.

Format	Example	Percentage
{first name}.{last name}@company.com	john.doe@company.com	48.2%
{first name initial}{last name}@company.com	{first name initial}doe@company.com	24.1%
{first name}@company.com	john@company.com	12.4%
{last name}.{first name}@company.com	doe.john@company.com	8.9%
{first name}{last name}@company.com	johndoe@company.com	6.4%

About CSBA

CSBA is a 25-year-old customer experience insights agency. We specialise in helping our customers to design better customer experiences, through best practice and specialised CX strategy, research, quality assurance and training.

CSBA revenue & valuation

Annual revenue	$14,500,000
Revenue per employee	$264,000
Estimated valuation?This valuation is estimated based on industry average for the Market Research industry and current estimated revenues	$46,300,000
Total funding	No funding