Cupola Teleservices (Cupola)
Business Consulting and Services • 
Nadd Al Sheba 3, Dubai, United Arab Emirates • 501-1000 Employees
Company overview
| Headquarters | Nadd Al Sheba 3, Dubai, United Arab Emirates |
| Phone number | +97143662000 |
| Website | |
| NAICS | 541611 |
| SIC | 737 |
| Keywords | Contact Center Consulting, Customer Experience Training, Contact Center Technology, Contact Center Outsourcing |
| Founded | 1998 |
| Employees | 501-1000 |
| Socials |
Key Contacts at Cupola Teleservices (Cupola)
Awais Lodhi
Director Operations
Karthick Parasuraman
Owner
Cupola Teleservices (Cupola) Email Formats
Cupola Teleservices (Cupola) uses 2 email formats. The most common is {first name}.{last name} (e.g., john.doe@cig.ae), used 98.8% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@cig.ae | 98.8% |
{first name} | john@cig.ae | 1.2% |
About Cupola Teleservices (Cupola)
Cupola Teleservices is the UAE’s first and largest outsourced contact center services provider. Over 25 years ago, we set up the first outsourced contact center business in the region. The concept was so new that the idea had to be pitched to the authorities to get a business license. Today, we provide contact center outsourcing across all communication channels (not just voice), including email, chat, WhatsApp, social media and other digital channels. We also offer all of the value-added services around the contact center: technology, consulting, training and staffing. Our consulting includes implementing international and government quality standards such as the Global Star Rating System (7 Stars), Dubai Model for Government Services and ISO 18295.
Cupola Teleservices (Cupola) revenue & valuation
| Annual revenue | $51,300,000 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $164,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 501-1000
Seniority
Employees
Employees by Department
Cupola Teleservices (Cupola) has 373 employees across 10 departments.
Departments
Number of employees
Funding Data
Cupola Teleservices (Cupola) has never raised funding before.
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