


Customer Direct Revenue
Consumer Services • Maryland Heights, Missouri, United States • 201-500 Employees
Customer Direct revenue & valuation
| Annual revenue | $1,845,040 |
| Revenue per employee | $8,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Consumer Services industry and current estimated revenues | $6,000,000 |
| Total funding | No funding |
Key Contacts at Customer Direct
Rob Nolan
Ceo/Owner
Cyndi Frost
Director - Customer Experience
Stacy Myers
Director Customer Experience
Harvey Smith
Assistant Director Of Operations
Dawn Tahghighi
Director - Operatios
Company overview
| Headquarters | 11861 Westline Industrial Dr, Ste. 660, Maryland Heights, Missouri 63146, US |
| Phone number | +18003323756 |
| Website | |
| NAICS | 81 |
| SIC | 738 |
| Keywords | Back Office, IVR, Help Desk, Social Media Monitoring, Technical Support, Customer Care, Omni-Channel, Central Reservation Services, Publishing Support, 24/7 Support, Government Support, Ecommerce Support, Bilingual Support, Hsia Support |
| Founded | 1997 |
| Employees | 201-500 |
| Socials |
Customer Direct Email Formats
Customer Direct uses 2 email formats. The most common is {first name}{last name} (e.g., johndoe@customerdirect.com), used 62.5% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}{last name} | johndoe@customerdirect.com | 62.5% |
{first initial}{last name} | jdoe@customerdirect.com | 37.5% |
About Customer Direct
Customer Direct, founded in 1997, empowers its clients to make better business decisions. As a natural extension of your business, Customer Direct delivers quality, customized processes to serve your Customer Service needs. Combine that with the ability to produce revealing analytics about your Customers, and you will be empowered to look at your business from a new perspective. Our Clients find Customer Direct to be an invaluable business partner, providing a consultative approach to create solutions and identifying key metrics to drive revenue, reduce expenses and build Customer loyalty. Are you ready to know more than you do now by maximizing the potential of every Customer interaction? By partnering with Customer Direct you will gain insights not only into what your customers are doing, but how they are thinking. Why We Do What We Do The culture at Customer Direct is based upon three fundamental concepts: - Understanding the Worthwhile nature of our Work - Well Understood and Shared Goals that are within reach - Cheering each other on towards greater success Additionally, we adhere to the highest level of business ethics in all of our dealings with employees, vendors, partners, clients and our clients’ Customers. We are a Complete Customer Service Center that listens.
Employees by Management Level
Total employees: 201-500
Seniority
Employees
Employees by Department
Customer Direct has 115 employees across 10 departments.
Departments
Number of employees
Funding Data
Customer Direct has never raised funding before.
Customer Direct Tech Stack
Discover the technologies and tools that power Customer Direct's digital infrastructure, from frameworks to analytics platforms.
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Frequently asked questions
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