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Customer Direct

Customer Direct Revenue

Consumer ServicesFlag of USMaryland Heights, Missouri, United States201-500 Employees

$

Customer Direct revenue & valuation

Annual revenue$1,845,040
Revenue per employee$8,000
Estimated valuation?$6,000,000
Total fundingNo funding

Key Contacts at Customer Direct

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Rob Nolan

Ceo/Owner

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Cyndi Frost

Director - Customer Experience

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Stacy Myers

Director Customer Experience

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Harvey Smith

Assistant Director Of Operations

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Dawn Tahghighi

Director - Operatios

Company overview

Headquarters11861 Westline Industrial Dr, Ste. 660, Maryland Heights, Missouri 63146, US
Phone number+18003323756
Website
NAICS81
SIC738
Keywords
Back Office, IVR, Help Desk, Social Media Monitoring, Technical Support, Customer Care, Omni-Channel, Central Reservation Services, Publishing Support, 24/7 Support, Government Support, Ecommerce Support, Bilingual Support, Hsia Support
Founded1997
Employees201-500
Socials

Customer Direct Email Formats

Customer Direct uses 2 email formats. The most common is {first name}{last name} (e.g., johndoe@customerdirect.com), used 62.5% of the time.

FormatExamplePercentage
{first name}{last name}
johndoe@customerdirect.com
62.5%
{first initial}{last name}
jdoe@customerdirect.com
37.5%

About Customer Direct

Customer Direct, founded in 1997, empowers its clients to make better business decisions. As a natural extension of your business, Customer Direct delivers quality, customized processes to serve your Customer Service needs. Combine that with the ability to produce revealing analytics about your Customers, and you will be empowered to look at your business from a new perspective. Our Clients find Customer Direct to be an invaluable business partner, providing a consultative approach to create solutions and identifying key metrics to drive revenue, reduce expenses and build Customer loyalty. Are you ready to know more than you do now by maximizing the potential of every Customer interaction? By partnering with Customer Direct you will gain insights not only into what your customers are doing, but how they are thinking. Why We Do What We Do The culture at Customer Direct is based upon three fundamental concepts: - Understanding the Worthwhile nature of our Work - Well Understood and Shared Goals that are within reach - Cheering each other on towards greater success Additionally, we adhere to the highest level of business ethics in all of our dealings with employees, vendors, partners, clients and our clients’ Customers. We are a Complete Customer Service Center that listens.

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry
Manager
Senior

Employees by Department

Customer Direct has 115 employees across 10 departments.

Departments

Number of employees

Funding Data

Customer Direct has never raised funding before.

Customer Direct Tech Stack

Discover the technologies and tools that power Customer Direct's digital infrastructure, from frameworks to analytics platforms.

Autoptimize

Autoptimize

Performance

Modernizr

Modernizr

JavaScript libraries

reCAPTCHA

reCAPTCHA

Security

Gravity Forms

Gravity Forms

Form builders

Site Kit

Site Kit

Analytics

Hotjar

Hotjar

Analytics

Microsoft 365

Microsoft 365

Email

Apache HTTP Server

Apache HTTP Server

Web servers

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

WordPress

WordPress

Blogs

Google Analytics

Google Analytics

Analytics

Frequently asked questions

Customer Direct is located in Maryland Heights, Missouri, US.
You can reach Customer Direct at +18003323756.
Customer Direct generates an estimated annual revenue of $1,845,040. This revenue figure reflects the company's market position and business performance in its industry.
Customer Direct has an estimated valuation of $6,000,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.
Customer Direct was founded in 1997, making it 29 years old. The company has established itself as a significant player in its industry over this time.
Customer Direct has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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