


Customer Dynamics
Software Development • Draper, Utah, United States • 21-50 Employees
Company overview
| Headquarters | 668 E 12225 S, Suite 201, Draper, UT 84020, US |
| Phone number | +18014281200 |
| Website | |
| SIC | 737 |
| Keywords | Microsoft Dynamics Crm, Microsoft Office 365, Pci Compliance, Payments, Call Center, Dashboards, xRM, Crm Applications, Workflows, Microsoft Sharepoint, Outbound, Omni Channel, Salesforce Automation, Dynamics 365, Contact Center, Digital Enablement, Ringcentral, Tcpa Compliance, Fdcpa Compliance, Dnc Compliance, Incontact, Nice Incontact, Cxone, Unified Service Desk, Personal Connections Dialer, Embedded Agent, Unified Interface, Stir/Shaken Compliance |
| Founded | 2004 |
| Employees | 21-50 |
| Socials |
Key Contacts at Customer Dynamics
Daniel Greenwell
Chief Executive Officer
Jon Choate
Director Of Professional Services
Customer Dynamics Email Formats
Customer Dynamics uses 4 email formats. The most common is {first name}.{last name} (e.g., john.doe@customerdynamics.com), used 44.4% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@customerdynamics.com | 44.4% |
{first initial}.{last name} | j.doe@customerdynamics.com | 33.3% |
{first initial} | j@customerdynamics.com | 11.1% |
{first name}{last name} | johndoe@customerdynamics.com | 11.1% |
About Customer Dynamics
Contact Center Compliance Solved..... Customer Dynamics products are designed to meet Contact Center Compliance obligations. The products are cost effective, innovative and easy to use. Customer Dynamics also delivers contact center solutions, and products that optimize the agent experience, drive business results, and increase your customer’s satisfaction. Advanced List Management - Ready. Set. Dial. Designed specifically for NICE inContact customers who need more functionality and performance, OutReach scales dialing campaigns from thousands to millions of records effortlessly. Compliance for TCPA Operations - Developed specifically for NICE inContact customers who need powerful and compliant functionality and performance, OutReach Select from Customer Dynamics is a high-performance, robust, easy-to-use, cloud-based solution that efficiently scales TCPA compliant dialing campaigns from thousands to millions of records. Microsoft Dynamics Embedded Agent - CXone e2 Agent offers Voice, Chat, Email, SMS (text) and Work item Channels in the new Microsoft Dynamics 365 unified interface. A better customer experience begins with an optimized agent experience. Minimizing the number of windows needed to solve a customer problem improves contact center efficiency and decreases agent frustration. Payments for PCI / DSS Compliance - Be compliant and increase revenues and cash flow while simplifying the customer payment process. Designed to streamline the payment process and improve agent closure efficiency while enhancing the customer experience.
Customer Dynamics revenue & valuation
| Annual revenue | $7,000,000 |
| Revenue per employee | $305,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $22,400,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Customer Dynamics has 16 employees across 6 departments.
Departments
Number of employees
Funding Data
Customer Dynamics has never raised funding before.
Customer Dynamics Tech Stack
Discover the technologies and tools that power Customer Dynamics's digital infrastructure, from frameworks to analytics platforms.
JavaScript libraries
A/B Testing
Security
JavaScript libraries
Maps
JavaScript libraries
Analytics
JavaScript frameworks
Security
Analytics
Video players
Frequently asked questions
4.8
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