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Customer Dynamics

Customer Dynamics

Software DevelopmentFlag of USDraper, Utah, United States21-50 Employees

Company overview

Headquarters668 E 12225 S, Suite 201, Draper, UT 84020, US
Phone number+18014281200
Website
SIC737
Keywords
Microsoft Dynamics Crm, Microsoft Office 365, Pci Compliance, Payments, Call Center, Dashboards, xRM, Crm Applications, Workflows, Microsoft Sharepoint, Outbound, Omni Channel, Salesforce Automation, Dynamics 365, Contact Center, Digital Enablement, Ringcentral, Tcpa Compliance, Fdcpa Compliance, Dnc Compliance, Incontact, Nice Incontact, Cxone, Unified Service Desk, Personal Connections Dialer, Embedded Agent, Unified Interface, Stir/Shaken Compliance
Founded2004
Employees21-50
Socials

Key Contacts at Customer Dynamics

Flag of US

Daniel Greenwell

Chief Executive Officer

Flag of US

Jon Choate

Director Of Professional Services

Customer Dynamics Email Formats

Customer Dynamics uses 4 email formats. The most common is {first name}.{last name} (e.g., john.doe@customerdynamics.com), used 44.4% of the time.

FormatExamplePercentage
{first name}.{last name}
john.doe@customerdynamics.com
44.4%
{first initial}.{last name}
j.doe@customerdynamics.com
33.3%
{first initial}
j@customerdynamics.com
11.1%
{first name}{last name}
johndoe@customerdynamics.com
11.1%

About Customer Dynamics

Contact Center Compliance Solved..... Customer Dynamics products are designed to meet Contact Center Compliance obligations. The products are cost effective, innovative and easy to use. Customer Dynamics also delivers contact center solutions, and products that optimize the agent experience, drive business results, and increase your customer’s satisfaction. Advanced List Management - Ready. Set. Dial. Designed specifically for NICE inContact customers who need more functionality and performance, OutReach scales dialing campaigns from thousands to millions of records effortlessly. Compliance for TCPA Operations - Developed specifically for NICE inContact customers who need powerful and compliant functionality and performance, OutReach Select from Customer Dynamics is a high-performance, robust, easy-to-use, cloud-based solution that efficiently scales TCPA compliant dialing campaigns from thousands to millions of records. Microsoft Dynamics Embedded Agent - CXone e2 Agent offers Voice, Chat, Email, SMS (text) and Work item Channels in the new Microsoft Dynamics 365 unified interface. A better customer experience begins with an optimized agent experience. Minimizing the number of windows needed to solve a customer problem improves contact center efficiency and decreases agent frustration. Payments for PCI / DSS Compliance - Be compliant and increase revenues and cash flow while simplifying the customer payment process. Designed to streamline the payment process and improve agent closure efficiency while enhancing the customer experience.

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Customer Dynamics revenue & valuation

Annual revenue$7,000,000
Revenue per employee$305,000
Estimated valuation?$22,400,000
Total fundingNo funding

Employees by Management Level

Total employees: 21-50

Seniority

Employees

Entry
Manager
Intern

Employees by Department

Customer Dynamics has 16 employees across 6 departments.

Departments

Number of employees

Funding Data

Customer Dynamics has never raised funding before.

Customer Dynamics Tech Stack

Discover the technologies and tools that power Customer Dynamics's digital infrastructure, from frameworks to analytics platforms.

Modernizr

Modernizr

JavaScript libraries

Google Optimize

Google Optimize

A/B Testing

reCAPTCHA

reCAPTCHA

Security

lit-element

lit-element

JavaScript libraries

Google Maps

Google Maps

Maps

lit-html

lit-html

JavaScript libraries

Microsoft 365

Microsoft 365

Email

Zoominfo

Zoominfo

Analytics

Stimulus

Stimulus

JavaScript frameworks

HSTS

HSTS

Security

Google Analytics

Google Analytics

Analytics

YouTube

YouTube

Video players

Frequently asked questions

Customer Dynamics is located in Draper, Utah, US.
You can reach Customer Dynamics at +18014281200.
Customer Dynamics was founded in 2004, making it 22 years old. The company has established itself as a significant player in its industry over this time.
Customer Dynamics has approximately 21-50 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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