Customer Institute
Research Services • 
Düsseldorf, North Rhine-Westphalia, Germany • 21-50 Employees
Company overview
| Headquarters | Düsseldorf, North Rhine-Westphalia, Germany |
| Website | |
| NAICS | 5417 |
| Keywords | Customer Experience, Customer Centricity, CX, Cx Tools Certification, Cx Career Growth, Cx Certifications, Cx Curriculum |
| Founded | 2018 |
| Employees | 21-50 |
Key Contacts at Customer Institute
Michelle Ansell
Director
Stefan Kolle
Senior Director At The Customer Institute
Rodrigo Edwards
Director Customer Institute
Daudi Mugabi
Member Board Of Directors
Betül Yılmaz
Director
Morris Pentel
Member Board Of Directors Volunteering
Michelle Spaul
Non Executive Director
Muss Haq Cccx
Member Board Of Directors
Gökhan Kaya
Member Board Of Directors
Sinem Önal
Director
Customer Institute Email Formats
Customer Institute uses 3 email formats. The most common is {first name} (e.g., john@customercentricityworldseries.com), used 33.3% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name} | john@customercentricityworldseries.com | 33.3% |
{first name}.{last name} | john.doe@customercentricityworldseries.com | 66.6% |
About Customer Institute
Our Mission: Relentless Customer Focus Customer centricity is one of the most prominent areas of lip service and corporate self-assessments that don’t match customers’ reality. The Customer Institute provides an independent view of such realities and help holding organizations accountable and honest in their commitment to customer centricity. The Customer Institute not only certifies the degree of customer centricity of organizations around the world. We also develop the tools, methods and approaches such organizations can apply to advance their level of customer focus and create an ever-improving customer experience. Who we are The Customer Institute is an independent not for profit organization. Experts, practitioners, authors, and educators from the field of customer centricity make up our board of directors as well as the much larger group of contributors to our research and tool development. Our global presence provides for a non-biased view of customer centricity and excellence in customer experience. We incorporate the latest in best practices from around the globe in our certification programs and tool recommendations.
Customer Institute revenue & valuation
| Annual revenue | $2,652,205 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Research Services industry and current estimated revenues | $8,500,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 21-50
Seniority
Employees
Employees by Department
Customer Institute has 3 employees across 2 departments.
Departments
Number of employees
Funding Data
Customer Institute has never raised funding before.
Customer Institute Tech Stack
Discover the technologies and tools that power Customer Institute's digital infrastructure, from frameworks to analytics platforms.
JavaScript libraries
Security
Form builders
JavaScript libraries
Page builders
JavaScript libraries
Web servers
WordPress themes
JavaScript libraries
Programming languages
Blogs
Editors
Canada
United States
Denmark
Poland
Frequently asked questions
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