Customer Management Systems Email Formats
Motor Vehicle Manufacturing • 
Sanford, Florida, United States • 11-20 Employees
Customer Management Systems Email Formats
Customer Management Systems uses 1 email format. The most common is {first name}{last name} (e.g., johndoe@cmsfollowups.com), used 100% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}{last name} | johndoe@cmsfollowups.com | 100% |
Key Contact at Customer Management Systems
Jim Koerner
Owner
Company overview
| Headquarters | 1616 W. Airport Blvd, Sanford, FL 32773, US |
| Phone number | +18009871156 |
| Websites | |
| NAICS | 3361 |
| SIC | 829 |
| Keywords | Customer Retention, Bdc Training, Dealership Phone Training, Internet Lead Follow-Up Calls, Sales Follow-Up Calls, Sales Phone Training, Service Follow-Up Calls, Unsold Prospect Follow-Up Calls, Automotive Phone Training |
| Founded | 2003 |
| Employees | 11-20 |
| Socials |
About Customer Management Systems
Customer Management Systems was established in 2003 in Sanford, Florida by President and CEO James Koerner. After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry standards by introducing high quality, state of the art processes and customer survey services to both product and service providers. By working with clients to better understand their needs and by utilizing evolving e-business capabilities, CMS developed an efficient server/pc/telecommunications systems and effective survey processes. Utilizing these capabilities, CMS introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems initially established an excellent reputation in the automotive industry by focusing on high line manufacturers such as Lexus, Infiniti, and Mercedes-Benz USA. Recognizing the need for diversification, CMS has expanded its product offerings to address customer satisfaction survey requirements in the Cable, Title, and Medical/Dental industries. Our services include Unsold Prospect, Phone-up Leads, Internet Leads, Sold Customers, Service Customer Follow-ups, Sales Phone Training, Service Advisor Phone Training, and Receptionist Etiquette Training.
Employees by Management Level
Total employees: 11-20
Seniority
Employees
Employees by Department
Customer Management Systems has 9 employees across 4 departments.
Departments
Number of employees
Funding Data
Customer Management Systems has never raised funding before.
Customer Management Systems Tech Stack
Discover the technologies and tools that power Customer Management Systems's digital infrastructure, from frameworks to analytics platforms.
CDN
Font scripts
Form builders
JavaScript libraries
Advertising
Miscellaneous
Programming languages
Live chat
Blogs
Page builders
Analytics
Video players
United Kingdom
Australia
South Africa
Frequently asked questions
4.8
40,000 users
