CXChronicles

Media Production and Publishing • Buffalo, New York, United States • 1-10 Employees

Company overview

Headquarters	1 Seneca St, Buffalo, New York 14203, US
Phone number	+17168600627
Website	cxchronicles.com
NAICS	51
SIC	874
Keywords	Customer Feedback, Customer Relations, Customer Service Optimization, Client Management, Customer Experience, Customer Retention, Account Management, Customer Service, Salesforce, Client Services, Marketo, Hubspot, Intercom, Sales Operations, Customer Success, Zendesk, Employee Feedback, Customer Operations, Churn Mitigation, Customer Success Management, Customer Experience Optimization, Client Portfolio Management, Revenue Retention, Fractional Cxo, Customer Operations Optimization, Customersuccess, Freshworks, Fractional Cco, Chief Experience Officer, Chief Customer Officer, Voice Of Customer Reporting, Churn Mitigation, Retention Specialist
Founded	2020
Employees	1-10
Socials

Key Contact at CXChronicles

Adrian Brady-Cesana

Founder and Chief Experience Officer

CXChronicles Email Formats

CXChronicles uses 1 email format. The most common is {first name} (e.g., john@cxchronicles.com), used 100% of the time.

Format	Example	Percentage
{first name}	john@cxchronicles.com	100%

About CXChronicles

Companies are expected to spend approximately $1.24 trillion on software in the next 5 years, with average SaaS utilization rates being only 30-40%. Globally they risk losing $3.7 trillion per year due to poor customer experiences & insufficient revenue operations reporting & intelligence. We work with your customer-facing teams, tech stack, and customers to drive measurable success across The Four CX Pillars™: Team, Tools, Process, and Feedback. Our mission is to improve customer and employee happiness while maximizing business growth. ✅ The Voice of the Customer Our CXChronicles Podcast brings proven strategies, expert insights, and real-world case studies from leading customer-focused executives. ✅ Immediate CX/CS/RevOps Leadership Instantly add a seasoned CX/CS/RevOps expert to your team without the high cost of hiring a full-time executive. ✅ Maximize ROI with Actionable CTAs We audit and optimize customer experience, retention, and revenue operations to improve customer lifetime value, renewal rates, and satisfaction. ✅ Proven Success Across Industries We have helped businesses reduce churn, improve CSAT, optimize tech stacks, and scale efficiently, unlocking millions in growth opportunities. What We Offer 🎙️ Podcast Features & Custom Content – Thought leadership, exposure, and direct access to our global CX Nation. 📊 On -Demand Services & Scorecards – Assess and optimize The Four CX Pillars™. 🛠️ Tech Stack Scorecards – Maximize efficiency and ROI from your tools. 📣 IRL/Custom Events & Webinars – Engage your audience with expert-led discussions. 🤝 On-Demand CX/CS/RevOps Leadership – Immediate support from seasoned industry leaders. 📩 Let’s Talk! Ready to optimize your CX, CS, and RevOps strategy? Connect with us today! 🎧Tune into our top rated CX/CS focused Business Podcast on your favorite podcast player including; Apple, Spotify & Amazon!

CXChronicles revenue & valuation

Annual revenue	$3,000,000
Revenue per employee	$750,000
Estimated valuation?This valuation is estimated based on industry average for the Media Production and Publishing industry and current estimated revenues	$9,600,000
Total funding	No funding

Employees by Management Level

Total employees: 1-10

Seniority

Employees

Founder/Owner

Employees by Department

CXChronicles has 1 employees across 1 departments.

Departments

Number of employees

Funding Data

CXChronicles has never raised funding before.

CXChronicles Tech Stack

Discover the technologies and tools that power CXChronicles's digital infrastructure, from frameworks to analytics platforms.

jQuery Migrate

JavaScript libraries

Twitter Emoji

Font scripts

jQuery

JavaScript libraries

PHP

Programming languages

WordPress

Blogs

Google Analytics

Analytics

Bootstrap

UI frameworks

Yoast SEO

SEO

Google Workspace

Google Tag Manager

Tag managers

GoDaddy

Hosting

Nginx

Reverse proxies

Frequently asked questions

CXChronicles is located in Buffalo, New York, US.

You can reach CXChronicles at +17168600627.

CXChronicles was founded in 2020, making it 6 years old. The company has established itself as a significant player in its industry over this time.

CXChronicles has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at CXChronicles

Adrian Brady-Cesana

Founder and Chief Experience Officer

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