CXSnapshotz Email Formats

Business Consulting and Services • Auckland, Auckland, New Zealand • 1-10 Employees

Key Contact at CXSnapshotz

Lloyd Liles

Retired Owner

Company overview

Headquarters	Auckland, Auckland, New Zealand
Website	cxsnapshotz.com
NAICS	5416
SIC	874
Keywords	Benchmarking, Contact Center Consulting, Contact Center Certification, Remote Work Profiling, Strategy Guidance, Contact Centre & Help Desk Audits
Founded	2003
Employees	1-10
Socials

About CXSnapshotz

Snapshotz is a web-based simple yet comprehensive and easy to use contact center health check (audit tool) and benchmarking tool containing 800+ data check points to assess the Centre against global customer service and digital service delivery standards. Instantly generated benchmarking reports (produced by unique algorithms) provides comparisons against operations, processes, technologies, customer engagement, safety and mental health and a holistic range of metrics necessary for a post covid era of service delivery. The Snapshotz tool enables centres to certify against global customer service standards (US (ANSI) UK ANZ) ISO 18295 customer service standard, risk management, health & safety, mental health, digital service delivery and data management. This is used for centres to demonstrate the center’s value to the stakeholders as well affirm that management is doing things right.

Employees by Management Level

Total employees: 1-10

Seniority

Employees

Founder/Owner

Funding Data

CXSnapshotz has never raised funding before.

CXSnapshotz Tech Stack

Discover the technologies and tools that power CXSnapshotz's digital infrastructure, from frameworks to analytics platforms.

Aura

UI frameworks

Google Tag Manager

Tag managers

GoDaddy

Hosting

HSTS

Security

Bootstrap

UI frameworks

Google Analytics

Analytics

Salesforce Desk

CRM

Frequently asked questions

CXSnapshotz is located in Auckland, Auckland, NZ.

CXSnapshotz was founded in 2003, making it 23 years old. The company has established itself as a significant player in its industry over this time.

CXSnapshotz has approximately 1-10 employees. The company continues to grow its workforce to support its business operations and expansion.

Key Contact at CXSnapshotz

Lloyd Liles

Retired Owner

4.8

40,000 users