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Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate human actions interacting with digital systems and software. Just like people, software robots can do things like understand what’s on a screen, complete the right keystrokes, navigate systems, identify and extract data, read and interpret images, and perform a wide range of defined actions. But software robots can do it faster and more consistently than people – and they don’t mind doing lots and lots of mundane, repetitive tasks – day after day after day … Robotic process automation streamlines workflows, which makes organizations more profitable, flexible, and responsive. It also increases employee satisfaction, engagement, and productivity by removing mundane tasks from their workdays. RPA is noninvasive and can be rapidly implemented to accelerate digital transformation. It’s ideal for automating workflows that involve legacy systems that lack APIs, virtual desktop infrastructures (VDIs), or database access. RPA technology is changing how the world gets work done. Software robots—instead of people—do repetitive and lower-value work. Advanced robots can even perform cognitive processes, like interpreting text, reading schematics, understanding unstructured data, and applying advanced machine learning models to make complex decisions. When robots do these types of repetitive, high-volume tasks, humans are freed to focus on the things they do best and enjoy more: innovating, collaborating, creating, interacting with customers and telling robots what to do! Enterprises get a boost too: higher productivity, efficiency, and resilience.

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