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About Duh Retention

To be frank, we're not for everyone. On the off chance you made it to this little box of text that no one ever reads, I'm going to save you a ton of time. If you check the following 5 boxes, I guarantee we can increase the value of your customers: 1. You sell $300,000+/month on Shopify - No harm if you're just starting out, but you won't get an ROI from our services until you hit this mark. 2. You're a "Category-Rich" brand - You sell multiple product lines or SKUs... Think bedding, travel, apparel, etc. 3. Your headcount is <50 - You're a lean team that wants to invest in Retention marketing, but don't have the time, experience, or resources to bring this function in-house. 4. You hate corporate speak - At Duh, we're straight shooters. You'll never hear fluffy jargon or receive poshy reports from us. We're a fast-moving, results-oriented team with a bias for action. 5. Good Products, Great Team - We only partner with brands that sell good products & have even greater teams. We don't work with assholes. ------ If your brand checks all the above, I guarantee you we're the absolute best agency in the world to take over your Retention Marketing. What is Retention Marketing? • Email & SMS - 30-40% of all your sales should come from this channel. We handle copywriting, design, Calendar prep, product drops, list growth, and popup testing. • Offer Testing - We pinpoint your most profitable, highest converting offers to new customers. This comes from rigorous cohort analysis, segmentation, and Hero Offer experiments • Loyalty/Memberships/Subscription - Developing & rolling out your own custom Loyalty, Membership, or Subscription program. From pricing to tiering strategy to “surprise & delight” moments, we’ll build a Retention program that creates a positive feedback loop between you & your best customers. ... And more. Fill out the form on duhretention.com & we'll audit your entire customer Lifecycle experience for free.

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