EdgeTier Revenue

Technology, Information and Internet • EdgeTier, The Exchange Buildings, Ireland • 51-100 Employees

EdgeTier revenue & valuation

Annual revenue	$3,200,000
Revenue per employee	$49,000
Estimated valuation?This valuation is estimated based on industry average for the Technology, Information and Internet industry and current estimated revenues	$10,300,000
Total funding	$6,500,000

Key Contacts at EdgeTier

Shane Lynn

Ceo & Founder

Bart Lehane

Cco, Founder

Sean Sullivan

Senior Account Director

Ciarán Tobin

Cto & Founder

Company overview

Headquarters	EdgeTier, The Exchange Buildings, Foster Place, Dublin 2, Dublin 2 D02 E796, IE
Website	edgetier.com
SIC	738
Keywords	Customer Service, Analytics, Quality Assurance, Customer Experience, Artificial Intelligence, Data Science, Sentiment Analysis, Natural Language Processing, LLM, Customer Feedback Analysis, Agent Assistance, Call Centre Analytics, Agent Qa, Ai-Powered Agent Qa, Customer Sentiment Analytics
Founded	2015
Employees	51-100
Socials

EdgeTier Email Formats

EdgeTier uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@edgetier.com), used 67.3% of the time.

Format	Example	Percentage
{first name}.{last name}	john.doe@edgetier.com	67.3%
{first initial}.{last name}	j.doe@edgetier.com	20.4%
{first initial}	j@edgetier.com	12.2%

About EdgeTier

At EdgeTier, we help customer support teams uncover the true value of every customer conversation. Using a suite of proprietary models and the latest Generative AI, EdgeTier analyses each customer interaction in real-time, surfacing actionable insights that detect emerging issues, reveal the root causes of customer problems, and identify key trends. This visibility allows support teams to resolve issues faster, improve agent performance, and make data-driven decisions that drive business impact. Our mission is to turn customer support into an insights engine, empowering teams to share reliable insights with the rest of the business and drive continuous improvement. Leading brands like Abercrombie & Fitch, TUI Global, Belmond and Kaizen Gaming trust EdgeTier to understand customers' needs, improve CSAT, create efficiencies, and keep customers coming back. Recognised as one of Deloitte's Technology Fast 50 and among Sifted Europe's Fastest-Growing Startups, EdgeTier is reshaping customer support analytics, supporting customer service teams to become the true voice of the customer.

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Entry

Manager

Head

Employees by Department

EdgeTier has 60 employees across 10 departments.

Departments

Number of employees

Funding Data

Explore EdgeTier's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2023-07-13	4	$6,500,000

Funding Insights

$6,500,000

Total funding amount

$6,500,000

Most recent funding amount

Number of funding rounds

EdgeTier Tech Stack

Discover the technologies and tools that power EdgeTier's digital infrastructure, from frameworks to analytics platforms.

Cloudflare Bot Management

Security

CivicTheme

UI frameworks

Site Kit

Analytics

Oxygen

Page builders

Cloudflare

CDN

jQuery

JavaScript libraries

Google Ads

Advertising

Apple iCloud Mail

Webmail

HTTP/3

Miscellaneous

Motion.page

WordPress plugins

Flickity

JavaScript libraries

PHP

Programming languages

Frequently asked questions

EdgeTier is located in EdgeTier, The Exchange Buildings, IE.

EdgeTier generates an estimated annual revenue of $3,200,000. This revenue figure reflects the company's market position and business performance in its industry.

EdgeTier has an estimated valuation of $10,300,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.

EdgeTier was founded in 2015, making it 11 years old. The company has established itself as a significant player in its industry over this time.

EdgeTier has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.

EdgeTier has raised a total of $6,500,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.