


Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
Real Estate • Irving, Texas, United States • 51-100 Employees
Company overview
| Headquarters | 1333 Corporate Drive, #266, Irving, TX 75038, US |
| Phone number | +18889889585 |
| Website | |
| NAICS | 522292 |
| Keywords | Resident Retention, Apartment Ratings And Reviews, Apartment Leasing Training, Apartment Mystery Shopping, Ellis Benchmark Report, Resident Surveys |
| Founded | 1984 |
| Employees | 51-100 |
| Socials |
Key Contacts at Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
Marina Desmet
Accounting Director
Steven Hunt
Director A/V
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) Email Formats
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) uses 2 email formats. The most common is {first name}{last name} (e.g., johndoe@epmsonline.com), used 57.1% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}{last name} | johndoe@epmsonline.com | 57.1% |
{first initial}{last name} | jdoe@epmsonline.com | 42.9% |
About Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company)
For over 35 years EPMS has been helping multifamily housing companies evaluate their sales and marketing effectiveness through our Apartment Mystery Shopping, offering participation in our nationally recognized Quarterly Benchmark Comparison report. In addition, we have the Resident Feedback (Survey) as part of our newest vision of providing our clients with insight into the Voice of the Customer. Using a multiple-step process that captures the Customer Experience as a whole - from objective technique (shops) to subjective feedback (surveys) to the most driving force in buying decisions, emotional impact (social media) – Ellis offers customers easily attainable solutions that drive true customer loyalty, resident retention, and ultimately profits. Based upon proven NPS (Net Promoter Score) methodology as developed by Bain & Company, we identify how loyal your residents are and how likely they are to recommend you to others and to remain a resident at your community. The program also incorporates our years of research into generational characteristics and behaviors, to help customers best get to know their resident and what impacts their buying decisions. Ellis is your only source for this fully integrated solution. We’re not JUST a shopping company! We are here to help you understand and respond to the Voice of the Customer, helping you gain clearer insight into the Customer Experience on a day to day basis.
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) revenue & valuation
| Annual revenue | $12,900,000 |
| Revenue per employee | $234,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Real Estate industry and current estimated revenues | $41,200,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 51-100
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Employees by Department
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) has 11 employees across 6 departments.
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Funding Data
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) has never raised funding before.
Ellis, Partners in Management Solutions (EPMS - A Grace Hill Company) Tech Stack
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Frequently asked questions
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