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Emergia Contact Center

Emergia Contact Center Email Formats

Business Consulting and ServicesFlag of ESCalle de Bac de Roda, 163, Spain2001-5000 Employees

Emergia Contact Center Email Formats

Emergia Contact Center uses 5 email formats. The most common is {first name}{last name} (e.g., johndoe@emergiacc.com), used 66.2% of the time.

FormatExamplePercentage
{first name}{last name}
johndoe@emergiacc.com
66.2%
{first initial}{last name}
jdoe@emergiacc.com
14.2%
{last name}{last name}
doedoe@emergiacc.com
7.1%
{first initial}{second initial}
jo@emergiacc.com
5.1%
{first initial}{first3}
j{first3}@emergiacc.com
2.4%

Key Contacts at Emergia Contact Center

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Daniel Bermudez Perez

Director Tecnología España

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Javier Cano Sánchez

Director De Operaciones

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Jorge Andrés Giraldo Ramírez

Director De Unidad De Negocios

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Luz Enid Echeverry Cardona

Directora De Talento Y Transformacion Colombia.

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Rita Soria López

Director De Operaciones

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Carmen Higueras Fernandez

Directora De Desarrollo De Negocio

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Carlos Alberto Trujillo

Director De Desarrollo De Nuevos Negocios

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R.Hugo Povedano

Director De Implantaciones Y Consultoria

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Carlos Moran

Director Desarrollo De Negocio | Soluciones De Innovación, Cx & Transformación Digital

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Libia Granados

Directora De Fidelización De Clientes Colombia

Company overview

HeadquartersCalle de Bac de Roda, 163, Barcelona, Catalonia 08018, ES
Phone number+34912860800
Website
NAICS541611
SIC738
Keywords
Digital, Analítica, Venta, Atención, Recobró
Founded2005
Employees2001-5000
Socials

About Emergia Contact Center

Emergia is a multinational company specialized in the comprehensive customer relationship management in the field of Interactive Contact Center, the business process outsourcing (BPO) , Consulting Customer Care and Customer Experience. Made up by a group of professionals with an average of 17 years of experience in the industry, Emergia revolutionizes traditional outsourcing approaches. Their internal culture "emotional experience", flexibility and quick response capabilities join the strength of its infrastructure and processes to deliver consistent and innovative solutions tailored to the needs of each company. With international presence, the company offers its services in 9 languages. With offices in Spain, Colombia, USA and Dominican Republic, Emergia has over 6000 employees around the world

Employees by Management Level

Total employees: 2001-5000

Seniority

Employees

Entry
Manager
Director

Employees by Department

Emergia Contact Center has 434 employees across 16 departments.

Departments

Number of employees

Funding Data

Emergia Contact Center has never raised funding before.

Emergia Contact Center Tech Stack

Discover the technologies and tools that power Emergia Contact Center's digital infrastructure, from frameworks to analytics platforms.

Amazon SES

Amazon SES

Email

Drupal

Drupal

CMS

jQuery UI

jQuery UI

JavaScript libraries

Stripe

Stripe

Payment processors

jQuery

jQuery

JavaScript libraries

PHP

PHP

Programming languages

HSTS

HSTS

Security

Landbot

Landbot

Live chat

AddToAny

AddToAny

Widgets

Google Analytics

Google Analytics

Analytics

styled-components

styled-components

Development

Mailjet

Mailjet

Email

Frequently asked questions

Emergia Contact Center is located in Calle de Bac de Roda, 163, ES.
You can reach Emergia Contact Center at +34912860800.
Emergia Contact Center was founded in 2005, making it 21 years old. The company has established itself as a significant player in its industry over this time.
Emergia Contact Center has approximately 2001-5000 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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