Engageware
Software Development • 
Tewksbury, Massachusetts, United States • 101-200 Employees
Company overview
| Headquarters | 100 Ames Pond Drive, Tewksbury, MA 01876, US |
| Phone number | +19786546800 |
| Website | |
| Keywords | Self-Service, Knowledge Management, Sales Productivity, Customer Experience, Banking, Customer Support, Sales Enablement, Online Scheduling, Online Appointment Scheduling, Online Appointment Scheduling Solutions, Retail And Banking, Intelligent Appointment Scheduling, Customer Self-Service, Employee Knowledge Management, Self-Service Support, Conversational Ai Chat |
| Founded | 2000 |
| Employees | 101-200 |
| Socials |
Key Contact at Engageware
Engageware Email Formats
Engageware uses 5 email formats. The most common is {first initial}{last name} (e.g., jdoe@engageware.com), used 48.9% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}{last name} | jdoe@engageware.com | 73.3% |
{first name}{last name} | johndoe@timetrade.com | 13.3% |
{last name}{last name} | doedoe@timetrade.com | 8.9% |
About Engageware
Engageware is the only comprehensive provider of customer engagement solutions, enabling businesses and organizations to resolve their customers’ needs at the first interaction. Engageware’s end-to-end customer engagement platform is powered by conversational and generative AI to automate responses to routine questions, provide instant access to knowledge bases, and give organizations a holistic view of the customer journey. With the acquisition of Aivo, more than 700 organizations in the banking, financial services, retail, health, and education sectors rely on Engageware’s solutions to drive growth with increased sales and conversion, improve multi-channel customer experience, automate customer service, and reduce call center workload. Engageware’s platform allows synchronous channel handoffs and robust data and analytics to inform strategic business decisions that drive growth, efficiency, and stronger customer relationships. Engageware is a portfolio company of Clearhaven Partners.
Engageware revenue & valuation
| Annual revenue | $23,000,000 |
| Revenue per employee | $189,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $73,600,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 101-200
Seniority
Employees
Employees by Department
Engageware has 81 employees across 12 departments.
Departments
Number of employees
Funding Data
Engageware has never raised funding before.
Engageware Tech Stack
Discover the technologies and tools that power Engageware's digital infrastructure, from frameworks to analytics platforms.
Video players
Marketing automation
Security
Miscellaneous
Security
Form builders
JavaScript libraries
JavaScript libraries
JavaScript libraries
CRM
WordPress plugins
Caching
Czechia
United Kingdom
Australia
Canada
Frequently asked questions
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40,000 users
