EPiC Specialists

About EPiC Specialists

EPiC Specialists has experts in hotel distribution who can help you navigate the complexities of the hospitality industry. With a wealth of experience and a deep understanding of distribution channels and technology, our experts bring a unique blend of strategic planning, implementation, auditing, and integration skills to the table. Armed with a comprehensive knowledge of online travel agencies (OTAs), global distribution systems (GDS), and other key partners, our experts will develop and implement distribution strategies tailored to your hotel's specific needs. From optimizing distribution channels and adjusting strategies, our experts will ensure your hotel achieves maximum exposure and revenue. Erica Penley-Claycomb, CRME, is a highly experienced professional in the fields of hotel distribution and vacation rentals, with a remarkable career spanning over 25 years. She embarked on her journey in the hospitality industry as a call center Reservations Agent at Kimpton Hotels in Denver, Colorado. Erica quickly progressed within the organization, transitioning into the GDS department and subsequently assuming roles such as Reservations Manager and corporate Distribution Director overseeing all hotels. Driven by an unwavering passion for the hospitality industry, Erica has continuously honed her expertise, staying committed to her chosen field. Today, she leads EPiC Specialists, an organization dedicated to providing exceptional services in hotel distribution. Her contributions have resulted in generating multi-million-dollar revenues through various facets, including revenue management, digital distribution, supplier relations, system rollouts, and product development. In addition to her work in hotels, Erica is actively involved in the vacation rental sector, working with luxury properties in St. George, UT.

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