Etech Global Services
Business Consulting and Services
Nacogdoches, Texas, United States
2001-5000 Employees (View 2,506 on Prospeo)
Company overview
| Headquarters | 1903 Berry Drive, Nacogdoches, TX 75964, US |
| Phone number | +19365592200 |
| Website | |
| NAICS | 541611 |
| SIC | 737 |
| Keywords | Speech Analytics, Quality Monitoring, Workforce Management, Software As A Service, Quality Assurance, Software Development, Call Center Solutions, Call Center Services, Contact Center Solutions, Performance Management, It Outsourcing, Artificial Intelligence, Call Center Outsourcing, Machine Learning, Outsourcing/Offshoring, Development Services, It Staff Augmentation, Hire Developers, Contact Center Services, Live Chat Services, Call Center Quality Monitoring, Omnichannel Customer Experience, Contact Center Quality Monitoring |
| Founded | 1997 |
| Employees | 2001-5000 |
| Socials |
Etech Global Services Email Formats
Etech Global Services uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@etechtexas.com), used 91.9% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@etechtexas.com | 91.9% |
{first initial}.{last name} | j.doe@etechtexas.com | 5% |
{first initial}.{last name} | j.doe@etechgs.com | 3.1% |
About Etech Global Services
Founded in 2003 with 400 team members and one site in Nacogdoches, Texas, Etech has grown organically—no mergers, no acquisitions—into a global contact center leader with over 3,600 employees across 8 locations in the U.S., Jamaica, and India. Today, we deliver: • 200M+ voice, chat, and email interactions annually • 54M+ quality evaluations per year • End-to-end contact center solutions for 50+ global brands—including several Fortune 50 companies What Makes Etech Different 🔹 A Contact Center Built on Servant Leadership Our DNA is people-first. We lead with humility, act with intent, and serve to grow. 🔹 Technology-Enabled Human Expertise We combine intelligent automation with the empathy of real agents—creating consistent, outcome-driven CX. 🔹 Proprietary Divisions & Products that Drive Results • Etech Insights: Our specialized analytics team transforms customer interactions into actionable business intelligence. https://www.etechgs.com/solutions/etech-insights • QEval: Our proprietary QA platform built to simplify and scale evaluation processes—empowering leaders with real-time insights that fuel coaching and compliance. https://www.qevalpro.com/ • Etech Technology Solutions (ETS): Our technology division that creates scalable CX tools, custom software, and enterprise AI solutions. https://www.etechtechnologysolutions.com/ 🔹 Comprehensive CX Capabilities From omnichannel support to outbound sales, customer retention, technical support, and advanced QA analytics—we provide measurable, ROI-focused contact center services. Our Mission To be a servant leader organization that delivers exceptional customer experiences and innovative solutions—helping clients build stronger brands, deepen relationships, and grow market share. Our Vision To make a remarkable difference for each other, our clients, and our communities.
Etech Global Services revenue & valuation
| Annual revenue | $110,000,000 |
| Revenue per employee | $34,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $352,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 2001-5000
Employees by Department
Etech Global Services has 1,658 employees across 18 departments.
Departments
Number of employees
Funding Data
Etech Global Services has never raised funding before.
Etech Global Services Tech Stack
Discover the technologies and tools that power Etech Global Services's digital infrastructure, from frameworks to analytics platforms.
Security
Recruitment & staffing
WordPress themes
WordPress plugins
WordPress plugins
JavaScript libraries
Video players
Photo galleries
JavaScript libraries
JavaScript libraries
UI frameworks
Page builders
United Kingdom
Switzerland
India
South Africa
Frequently asked questions
Key Contact at Etech Global Services
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