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About Experience Counts, with Nicole Townsend

Experience Counts, LLC boosts results and grows businesses by creating a connected experience throughout the employee journey. Supporting employment fulfillment in the work experience is not only the right thing to do, it makes an impact on customer loyalty and the bottom line. Organizations are more successful if focused on the best ways to: •Understand their employees as unique individuals •Personalize the experience from pre-hire to day-to-day work to growth •Invest in the right tools and resources to support communication, learning and development •Measure broadly various ways for ongoing improvement Experience Counts, LLC brings a strategic perspective, senior leader expertise and a desire to balance the heart and mind to lead teams to success. Services include: •Assessment and analysis of your organization's employee experience •Creation of an employee experience strategy unique to your people and your business goals •Management of project plans to deliver on your organization's strategy •Development of meaningful content, tools and resources •Advancement of your strategy with recommendations on how to measure and improve If you want to learn more about how your organization can do more for your people, contact Experience Counts, LLC to learn more.

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