


First Assistance
Consumer Services • Auckland, Auckland, New Zealand • 51-100 Employees
Company overview
| Headquarters | Level 1 Building B, 602 Great South Road, Auckland, 1051, NZ |
| Phone number | +61285691381 |
| Website | |
| NAICS | 81 |
| SIC | 639 |
| Keywords | Assistance, Claims Management, Emergency Assistance, Cost Containment, Third Party Administration, TPA, Business Assistance, 3Rd Party Administration |
| Founded | 1992 |
| Employees | 51-100 |
| Socials |
Key Contact at First Assistance
Wayne Mason
National Operations Trainer / Product Owner
First Assistance Email Formats
First Assistance uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@firstassistance.com), used 64.3% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@firstassistance.com | 64.3% |
{first initial}.{last name} | j.doe@firstassistance.com | 35.7% |
About First Assistance
First Assistance is an emergency assistance company that works on behalf of clients and partner organisations to deliver comprehensive, around the clock support to people in emergency situations. We specialise in Travel and Medical assistance requiring immediate and on-going response, operating 24 hours a day, 365 days of the year from our Auckland offices. With an extensive international network of clients and partners, First Assistance has connections that can guarantee professional services anywhere around the world. The aim of First Assistance is to provide a seamless solution from first contact to resolution of the issue. We see ourselves as an extension of our client organisation and treat each interaction accordingly. All calls on behalf of our clients are answered in their name, giving customers peace of mind that the company they deal with is supporting them in their time of need. Since its inception in New Zealand in 1992, First Assistance has placed great pride in its ability to provide issues resolution and assistance solutions with an unrivaled level of expertise. At First Assistance, our experts are on the front line. We hire highly trained doctors, nurses and travel insurance experts to manage all communications, meaning the people answering our calls are not simply conduits for information, but rather can provide the right advice and solutions instantly.
First Assistance revenue & valuation
| Annual revenue | $7,500,000 |
| Revenue per employee | $128,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Consumer Services industry and current estimated revenues | $24,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 51-100
Seniority
Employees
Employees by Department
First Assistance has 19 employees across 6 departments.
Departments
Number of employees
Funding Data
First Assistance has never raised funding before.
Frequently asked questions
4.8
40,000 users



