


First Insight
Software Development • 8000 Brooktree Rd, Suite 100, United States • 51-100 Employees
Company overview
| Headquarters | 8000 Brooktree Rd, Suite 100, Wexford, Pennsylvania 15090, US |
| Phone number | +17247597141 |
| Website | |
| SIC | 737 |
| Keywords | Saas, Retail, Software, Predictive Analytics, Artificial Intelligence, Experience Management |
| Founded | 2007 |
| Employees | 51-100 |
| Socials |
Key Contacts at First Insight
Kaleigh Wells
Director Of Marketing Communications
Gabriel Garcia
Global Director Of Strategic Services
Bill Sussman
Member Board Of Directors
Mangal Prasad
Chief Technology Officer
Amy Ralston
Sr. Director, Key Account Management & Insight Delivery
Grant Graham
Key Account Director
Laura Schmiedeler
Associate Customer Success Director
Theresa Kirik
Executive Assistant To Chief Executive Officer
First Insight Email Formats
First Insight uses 4 email formats. The most common is {first initial}.{last name} (e.g., j.doe@firstinsight.com), used 64.4% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}.{last name} | j.doe@firstinsight.com | 64.4% |
{first name}.{last name} | john.doe@firstinsight.com | 31.1% |
{first initial} | j@firstinsight.com | 2.2% |
{first initial}.{first initial} | j.j@firstinsight.com | 2.2% |
About First Insight
Founded in 2007, First Insight transformed retail decision-making by combining AI, predictive analytics, and human insight. As a leader in human-AI collaboration for over 18 years, First Insight has empowered brands—including Under Armour, Woolworths, Family Dollar, Kohl’s, and Francesca’s—with actionable Voice of the Customer (VoC) insights to anticipate shopper preferences, launch winning products, and optimize strategies. Today, First Insight leads the industry in AI, agentic AI agents, and generative AI applications for retail with its proprietary Value Score™, which directly impacts financial outcomes like increased sales, higher margins, and reduced markdowns. By blending human creativity with AI-driven analytics, First Insight helps companies eliminate guesswork, enhance customer satisfaction, boost profitability, and stay competitive. Committed to driving sustainable growth, First Insight is transforming how retailers engage with and understand their customers. Fun Fact: 98% of our customers would recommend First Insight We asked them why, and here is what they shared: -Industry-Leading Technology -Actionable Data -Proven ROI -Speed & Scale -A Better Signal -Start at Any Level & Expand -Global & Mobile Reach We take pride in highlighting our consistent endorsements from renowned industry analysts, including Forrester, IDC, and Gartner.
First Insight revenue & valuation
| Annual revenue | $28,400,000 |
| Revenue per employee | $355,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $90,900,000 |
| Total funding | $14,000,000 |
Employees by Management Level
Total employees: 51-100
Seniority
Employees
Employees by Department
First Insight has 42 employees across 9 departments.
Departments
Number of employees
First Insight Tech Stack
Discover the technologies and tools that power First Insight's digital infrastructure, from frameworks to analytics platforms.
Security
CMS
JavaScript libraries
Analytics
Reverse proxies
JavaScript libraries
CDN
JavaScript libraries
Analytics
Webmail
Miscellaneous
Frequently asked questions
4.8
40,000 users



