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About Flowoza.it

In Flowoza, we have a long experience in technical and commercial writing for technology products. We can provide consultancy and services for the documentation tasks listed here below in brief. Our motto is to “Write less, write better, write once and reuse everywhere”, applied to documentation for products and services that require the presentation of adequate concepts and instructions to guide users effectively. And here's our "menu": - Development of professional technical manuals and effective business documents in Italian and English and in various formats - Modernization of editorial development to optimize cost and quality (DITA, Information Mapping®) - Migration from Word™ to centralized systems for managing versioning, variants, multi-format productions (CCMS) - Strategies for modular and structured writing methods for interactive uses (Web, ChatBots) - For software development, development of online help and usability studies with a focus on text, both static and dynamic (tooltips, digital adoption support) - Study of documentation projects for maximum efficiency and coordination and integration with the development process, application of agile methods in editorial development - Classroom or remote training of technical content, development of e-learning modules reusing already developed documents (e-learning, instructional design) - Documentation and services for support and technical assistance teams, reuse of existing content without duplication (support guides, ChatBots)

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