Fusion CX
Business Consulting and Services • 
Norcross, Georgia, United States • 5001-10000 Employees
Company overview
| Headquarters | 3150 Holcomb Bridge Rd, 3rd Floor, Suite 300, Norcross, Georgia 30071, US |
| Phone number | +18665810038 |
| Websites | |
| NAICS | 541611 |
| Keywords | Digital Transformation, Social Analytics, Business Process Outsourcing, Tech Support, Call Center, Healthcare Revenue Cycle, Bpm Solutions, Bpo Services, Debt Collection Services, Customer Experience Services, Cx Management, Ecommerce Support, Data Annotation Services, Retail Call Center, App Support Call Center, Industry Specific Bpo Services, Bfsi Contact Center |
| Founded | 2004 |
| Employees | 5001-10000 |
| Socials |
Key Contacts at Fusion CX
Sanjay Banka
Independent Director
Ariful Anam
Marketing Director
Mohd Atique
Director: Strategic Proposal Solutions & Presales
Tom Berg
Sales Director
Suresh Sampath
Director Of Quality Assurance, Business Excellence, Transformation Practice
Peter Giglio
Sr. Director Of Sales
Barbara Atillo
Global Senior Director Of Client Success
Layaquat Ali
Associate Director
Arfi Khurshid
Associate Director
Hemant Garg
Director Site Operations
Fusion CX Email Formats
Fusion CX uses 4 email formats. The most common is {first name}.{last name} (e.g., john.doe@fusionbposervices.com), used 49.5% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}.{last name} | john.doe@fusionbposervices.com | 79.4% |
{first initial}.{last name} | j.doe@fusioncx.com | 19.2% |
About Fusion CX
At Fusion CX, we revolutionize customer experience by blending innovative technology and human connection. Our approach integrates advanced digital solutions with empathetic, personalized customer interactions to create immaculate and exceptional experiences across all touchpoints. Our AI-driven tools and analytics empower our team to understand and anticipate customer needs while our dedicated professionals ensure that every interaction is meaningful and memorable. By merging the precision of technology with the warmth of the human touch, Fusion CX delivers unparalleled service excellence, driving customer loyalty and satisfaction in every industry we serve. Our solutions span various sectors, including BFSI, Healthcare and life Sciences, High Tech Growth, Retail, Utility, and Telecom, and are tailored to address unique industry challenges and opportunities. We prioritize continuous innovation, constantly evolving our technology stack to include the latest advancements in Generative AI, Machine learning, and Automation, ensuring our clients stay ahead in a competitive landscape. Fusion CX is committed to fostering long-term relationships with its clients, helping them achieve their business goals through superior customer experience. Our global presence, with operations in 15 countries and a solid global workforce of 20,000 professionals from diversified educational and ethnic backgrounds, allows us to provide localized support and insights, ensuring our solutions are both globally informed and regionally relevant. Join us in transforming the future of customer engagement with the combined power of human empathy and technological innovation.
Fusion CX revenue & valuation
| Annual revenue | $900,000,000 |
| Revenue per employee | $149,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Business Consulting and Services industry and current estimated revenues | $2,880,000,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 5001-10000
Seniority
Employees
Employees by Department
Fusion CX has 2,252 employees across 15 departments.
Departments
Number of employees
Funding Data
Fusion CX has never raised funding before.
Fusion CX Tech Stack
Discover the technologies and tools that power Fusion CX's digital infrastructure, from frameworks to analytics platforms.
Security
JavaScript libraries
Page builders
JavaScript libraries
JavaScript libraries
JavaScript libraries
Web servers
Translation
Font scripts
JavaScript libraries
Advertising
United Arab Emirates
Australia
Frequently asked questions
4.8
40,000 users
