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Gladly

Gladly Revenue

Software DevelopmentFlag of USSan Francisco, California, United States201-500 Employees

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Gladly revenue & valuation

Annual revenue$55,000,000
Revenue per employee$232,000
Estimated valuation?$176,000,000
Total funding$95,000,000

Key Contacts at Gladly

Flag of US

Homaira Gailani Wright

Executive Assistant To Chief Executive Officer

Flag of US

Austin Reece

Head of Product Marketing & Revenue Enablement

Company overview

Headquarters60 29th St, Suite 125, San Francisco, California 94110, US
Websites
Keywords
Customer Service, IVR, Saas, Self-Service, Multi-Channel, Customer Experience, Ccaas, Automation, AI, Omnichannel, Artificial Intelligence, Customer Support, Customer Service Platform, Digital Customer Service, Customer Experience Platform, Native Voice
Founded2014
Employees201-500
Socials

Gladly Email Formats

Gladly uses 3 email formats. The most common is {first name}.{last name} (e.g., john.doe@gladly.com), used 58.4% of the time.

FormatExamplePercentage
{first name}.{last name}
john.doe@gladly.com
58.4%
{first name}
john@gladly.com
36.8%
{first initial}.{last name}
j.doe@gladly.com
4.8%

About Gladly

Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets — at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Learn more at www.gladly.ai.

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry
Senior
Manager

Employees by Department

Gladly has 167 employees across 16 departments.

Departments

Number of employees

Funding Data

Explore Gladly's funding history, including investment rounds, total capital raised, and key backers.

Funding Date
Round
Amount
Link to Article
2023-01-141$55,000,000
2024-10-261$40,000,000

Funding Insights

$95,000,000

Total funding amount

$40,000,000

Most recent funding amount

2

Number of funding rounds

Frequently asked questions

Gladly is located in San Francisco, California, US.
Gladly generates an estimated annual revenue of $55,000,000. This revenue figure reflects the company's market position and business performance in its industry.
Gladly has an estimated valuation of $176,000,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.
Gladly was founded in 2014, making it 12 years old. The company has established itself as a significant player in its industry over this time.
Gladly has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.
Gladly has raised a total of $95,000,000 across 2 funding rounds. This investment has helped the company grow and expand its operations.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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