Global Help Desk Services Revenue
Technology, Information and Internet • 
Rocky Hill, Connecticut, United States • 51-100 Employees
Global Help Desk Services revenue & valuation
| Annual revenue | $14,100,000 |
| Revenue per employee | $185,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Technology, Information and Internet industry and current estimated revenues | $45,000,000 |
| Total funding | No funding |
Key Contacts at Global Help Desk Services
Arthur Laflamme
Director Of Information
Karen Wetherell
Director Of Human Resources
Company overview
| Headquarters | 521 Cromwell Avenue, Rocky Hill, CT 06067, US |
| Phone number | +18007701075 |
| Website | |
| SIC | 737 |
| Keywords | Outsourced It Support, Outsourced Technical Support, Help Desk Outsourcing, Outsourced Product Support (For Customers), Outsourced Software Support |
| Founded | 2002 |
| Employees | 51-100 |
| Socials |
Global Help Desk Services Email Formats
Global Help Desk Services uses 5 email formats. The most common is {first name}{last name} (e.g., johndoe@ghdsi.com), used 50% of the time.
| Format | Example | Percentage |
|---|---|---|
{first name}{last name} | johndoe@ghdsi.com | 50% |
{first initial}{last name} | jdoe@ghdsi.com | 35% |
{first initial}.{last name} | j.doe@ghdsi.com | 5% |
{first name}.{last name} | john.doe@ghdsi.com | 5% |
{last name}{last name} | doedoe@ghdsi.com | 5% |
About Global Help Desk Services
Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services. Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty. We'll free you from the pain and agony of hiring, staffing, training and managing help desk personnel. We'll provide you ITIL quality tools and workflow processes to resolve more incidents at the help desk, and free your Tier 2 and Tier 3 staff of unnecessary involvement. All clients receive SLA's that are among the highest standards in the industry. Can you imagine every call to the help desk being answered by a pleasant, properly trained agent in less than 45 seconds? 24 hours a day and 365 days a year. Our people, processes and technology give you the information to identify trends and anticipate training needs, increase responsiveness to your internal (or external) customers, and ultimately help you secure the reputation of providing quality service to those you service every day. And should you be developing, expanding or releasing new product solutions for your customers, consider us as your customer-facing support partner. We support a wide variety of inbound support scenarios, but we are not a call center making outbound calls. Contact Us: http://ghdsi.com/Contact.html
Employees by Management Level
Total employees: 51-100
Seniority
Employees
Employees by Department
Global Help Desk Services has 44 employees across 6 departments.
Departments
Number of employees
Funding Data
Global Help Desk Services has never raised funding before.
Global Help Desk Services Tech Stack
Discover the technologies and tools that power Global Help Desk Services's digital infrastructure, from frameworks to analytics platforms.
CDN
Security
JavaScript libraries
Analytics
Tag managers
CMS
Miscellaneous
Security
Miscellaneous
Font scripts
Analytics
Marketing automation
South Africa
Kuwait
Spain
Australia
China
IndonesiaFrequently asked questions
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