GuestInsight - Feedback Tools
Software Development • 
Manhattan, New York, United States • 1-10 Employees
Company overview
| Headquarters | Manhattan, New York, United States |
| Phone number | +18666837220 |
| Website | |
| Keywords | Marketing Research, Feedback, Customer Experience, Consumer Insights, Business Consulting, CX, Customer Satisfaction Research, Guest Satisfaction Research, Guest Experience |
| Founded | 1999 |
| Employees | 1-10 |
| Socials |
Key Contact at GuestInsight - Feedback Tools
Jeff Robbins
Founder and Director of Strategy
GuestInsight - Feedback Tools Email Formats
GuestInsight - Feedback Tools uses 1 email format. The most common is {first initial}{last name} (e.g., jdoe@guestinsight.com), used 100% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}{last name} | jdoe@guestinsight.com | 100% |
About GuestInsight - Feedback Tools
Transforming Guest Feedback into Actionable Insights At GuestInsight, we help hotels, resorts, inns, and restaurants unlock the full potential of guest feedback to enhance satisfaction, optimize operations, and drive direct bookings. Our platform provides AI-powered analytics, real-time reporting, and expertly designed surveys to help hospitality businesses capture meaningful insights and turn them into smarter business decisions. Our Journey GuestInsight started as Database Sciences, where we built early web-based feedback tools serving multiple industries, including financial services and consumer products. Over time, we saw the growing need for data-driven guest experience solutions in hospitality. By the mid-2010s, we made the strategic decision to focus exclusively on guest feedback for hotels and restaurants. With 25+ years of expertise in market research and hospitality analytics, our platform is designed to go beyond surface-level satisfaction scores like Net Promoter Score (NPS)—giving businesses a more comprehensive way to measure guest loyalty, reputation, and future booking potential. Who We Serve: 🏨 Hotels & Resorts – Independent properties, boutique hotels, and large hospitality brands 🍽️ Restaurants & Food Service – Guest experience surveys for fine dining, casual restaurants, and cafes 📊 Hospitality Groups & Management Companies – Multi-property operators optimizing guest feedback across locations
GuestInsight - Feedback Tools revenue & valuation
| Annual revenue | $342,220 |
| Revenue per employee | $86,000 |
| Estimated valuation?This valuation is estimated based on industry average for the Software Development industry and current estimated revenues | $1,100,000 |
| Total funding | No funding |
Employees by Management Level
Total employees: 1-10
Seniority
Employees
Funding Data
GuestInsight - Feedback Tools has never raised funding before.
GuestInsight - Feedback Tools Tech Stack
Discover the technologies and tools that power GuestInsight - Feedback Tools's digital infrastructure, from frameworks to analytics platforms.
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Page builders
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