Help Scout Revenue

Technology, Information and Internet • Boston, Massachusetts, United States • 201-500 Employees

Help Scout revenue & valuation

Annual revenue	$34,500,000
Revenue per employee	$122,000
Estimated valuation?This valuation is estimated based on industry average for the Technology, Information and Internet industry and current estimated revenues	$110,400,000
Total funding	$15,000,000

Key Contact at Help Scout

Shawna Fisher

Interim Chief Executive Officer

Mobile @helpscout.com

Company overview

Headquarters	Boston, Massachusetts, United States
Website	helpscout.com
SIC	737
Keywords	Customer Service, Live Chat, Help Desk, Email, Cloud, Web Applications, Customer Experience, Customer Support, Knowledge Base, Shared Inbox
Founded	2011
Employees	201-500
Socials

Help Scout Email Formats

Help Scout uses 5 email formats. The most common is {first name} (e.g., john@helpscout.com), used 85% of the time.

Format	Example	Percentage
{first name}	john@helpscout.com	85%
{2char}	{2char}@helpscout.com	5.6%
{first initial}{last name}	jdoe@helpscout.com	9.4%

About Help Scout

Help Scout is the support platform that helps 12,000+ businesses delight and retain more customers across all their support channels. On LinkedIn, you’ll find everything we’re learning along the way—from front-line customer service insights to tips on customer-first culture, with some laughs sprinkled in for good measure. Hit follow to join thousands of support pros and leaders at customer-centric brands who are learning, sharing, and growing together. P.S. Ready to give Help Scout a try? Start now with a free account 👉 https://www.helpscout.com The customer experience is simple and training staff is painless, but Help Scout still has all the powerful features you need to provide great support at scale. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers. Help Scout is trusted by 12,000+ customers in over 140 countries, including Buffer, GrubHub, AngelList, and Timbuk2. Try for Free 👉 https://bit.ly/HS_FreeTrial

Employees by Management Level

Total employees: 201-500

Seniority

Employees

Entry

Manager

Senior

Employees by Department

Help Scout has 126 employees across 16 departments.

Departments

Number of employees

Funding Data

Explore Help Scout's funding history, including investment rounds, total capital raised, and key backers.

Funding Date	Round	Amount	Link to Article
2021-03-03	5	$15,000,000

Funding Insights

$15,000,000

Total funding amount

$15,000,000

Most recent funding amount

Number of funding rounds

Help Scout Tech Stack

Discover the technologies and tools that power Help Scout's digital infrastructure, from frameworks to analytics platforms.

jQuery CDN

CDN

Redux

JavaScript frameworks

Prism

Miscellaneous

Contentful

CMS

Help Scout

Issue trackers

Node.js

Programming languages

PWA

Miscellaneous

Goober

JavaScript libraries

Module Federation

Miscellaneous

Wistia

Video players

jQuery

JavaScript libraries

HubSpot Analytics

Analytics

Frequently asked questions

Help Scout is located in Boston, Massachusetts, US.

Help Scout generates an estimated annual revenue of $34,500,000. This revenue figure reflects the company's market position and business performance in its industry.

Help Scout has an estimated valuation of $110,400,000. This valuation is calculated based on industry-standard revenue multiples and reflects the company's growth potential and market positioning.

Help Scout was founded in 2011, making it 15 years old. The company has established itself as a significant player in its industry over this time.

Help Scout has approximately 201-500 employees. The company continues to grow its workforce to support its business operations and expansion.

Help Scout has raised a total of $15,000,000 across 1 funding rounds. This investment has helped the company grow and expand its operations.

Key Contact at Help Scout

Shawna Fisher

Interim Chief Executive Officer

Mobile @helpscout.com

4.8

40,000 users