


ICMI Email Formats
Business Consulting and Services • 605 3rd Ave. 22nd, New York, United States • 51-100 Employees
ICMI Email Formats
ICMI uses 3 email formats. The most common is {first initial}{last name} (e.g., jdoe@icmi.com), used 50% of the time.
| Format | Example | Percentage |
|---|---|---|
{first initial}{last name} | jdoe@icmi.com | 50% |
{f5}{last name}{f2}{f5} | {f5}doe{f2}{f5}@icmi.com | 25% |
{first initial} | j@icmi.com | 25% |
Key Contacts at ICMI
Macklin Martin
Executive Director
Linda Harden
Director Of Operations
Company overview
| Headquarters | 605 3rd Ave. 22nd, New York, NY 10158, US |
| Phone number | +18860726 |
| Website | |
| NAICS | 5416 |
| SIC | 874 |
| Keywords | Webinars, Etc.), Contact Center Consulting, Tool Kits, Contact Center Training, 1Pm Et, Contact Center Resources (Blogs, Host Of #Icmichat | Tuesdays |
| Founded | 1985 |
| Employees | 51-100 |
| Socials |
About ICMI
Whether it's your people, your processes or your strategy, ICMI wants to partner with you to take your customer service to the next level. We have been empowering contact center excellence for over 30 years, helping more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. We offer comprehensive resources for customer management professionals - from frontline agents to executives - who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you: -Raise the strategic value of your contact center -Optimize your operations -Improve your customer service We are considered the authority on contact center performance excellence. In fact, just recently, the New York Times, NBC Nightly News, and several other major media outlets tapped ICMI to provide insights on how consumers can work better with contact centers. Be a part of our active community and find out how ICMI can add value to your contact center and more importantly, your customer.
Employees by Management Level
Total employees: 51-100
Seniority
Employees
Employees by Department
ICMI has 18 employees across 8 departments.
Departments
Number of employees
Funding Data
ICMI has never raised funding before.
ICMI Tech Stack
Discover the technologies and tools that power ICMI's digital infrastructure, from frameworks to analytics platforms.
CDN
Marketing automation
RUM
JavaScript libraries
JavaScript libraries
CDN
JavaScript libraries
Miscellaneous
Advertising
Security
Cookie compliance
UI frameworks
Frequently asked questions
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