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ICMI

ICMI Email Formats

Business Consulting and ServicesFlag of US605 3rd Ave. 22nd, New York, United States51-100 Employees

ICMI Email Formats

ICMI uses 3 email formats. The most common is {first initial}{last name} (e.g., jdoe@icmi.com), used 50% of the time.

FormatExamplePercentage
{first initial}{last name}
jdoe@icmi.com
50%
{f5}{last name}{f2}{f5}
{f5}doe{f2}{f5}@icmi.com
25%
{first initial}
j@icmi.com
25%

Key Contacts at ICMI

Flag of US

Macklin Martin

Executive Director

Flag of US

Linda Harden

Director Of Operations

Company overview

Headquarters605 3rd Ave. 22nd, New York, NY 10158, US
Phone number+18860726
Website
NAICS5416
SIC874
Keywords
Webinars, Etc.), Contact Center Consulting, Tool Kits, Contact Center Training, 1Pm Et, Contact Center Resources (Blogs, Host Of #Icmichat | Tuesdays
Founded1985
Employees51-100
Socials

About ICMI

Whether it's your people, your processes or your strategy, ICMI wants to partner with you to take your customer service to the next level. We have been empowering contact center excellence for over 30 years, helping more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. We offer comprehensive resources for customer management professionals - from frontline agents to executives - who wish to improve customer experiences and increase efficiencies at every level of the contact center. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you: -Raise the strategic value of your contact center -Optimize your operations -Improve your customer service We are considered the authority on contact center performance excellence. In fact, just recently, the New York Times, NBC Nightly News, and several other major media outlets tapped ICMI to provide insights on how consumers can work better with contact centers. Be a part of our active community and find out how ICMI can add value to your contact center and more importantly, your customer.

Employees by Management Level

Total employees: 51-100

Seniority

Employees

Entry
Manager
Director

Employees by Department

ICMI has 18 employees across 8 departments.

Departments

Number of employees

Funding Data

ICMI has never raised funding before.

ICMI Tech Stack

Discover the technologies and tools that power ICMI's digital infrastructure, from frameworks to analytics platforms.

jQuery CDN

jQuery CDN

CDN

Eloqua

Eloqua

Marketing automation

New Relic

New Relic

RUM

Slick

Slick

JavaScript libraries

jQuery UI

jQuery UI

JavaScript libraries

Cloudflare

Cloudflare

CDN

jQuery

jQuery

JavaScript libraries

HTTP/3

HTTP/3

Miscellaneous

Google AdSense

Google AdSense

Advertising

HSTS

HSTS

Security

Funding Choices

Funding Choices

Cookie compliance

Bootstrap

Bootstrap

UI frameworks

Frequently asked questions

ICMI is located in 605 3rd Ave. 22nd, New York, US.
You can reach ICMI at +18860726.
ICMI was founded in 1985, making it 41 years old. The company has established itself as a significant player in its industry over this time.
ICMI has approximately 51-100 employees. The company continues to grow its workforce to support its business operations and expansion.

4.8

40,000 users

top 50
high performer
most used
tier 1 accuracy

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